Zoom Reviews in October 2026: User Ratings, Pros & Cons

Great for Video Conferencing

What do you like best? I like the ability to choose different types of video conferences, that you can set a specific number/login for recurring calls, and it can be used internationally. What do you dislike? I don't like how many features cost extra and there's a limit to many things such as: number of callers, type of number, number of users, admin access. All these limits cost extra and if you show interest and don't follow up Zoom will be sure to follow up as frequently as possible ...

The best video conferencing software around

What do you like best? * Reliable, clear, video and audio * Screen sharing * Supports large number of video calls at once * Quick & easy to set up for guests What do you dislike? The web UI for scheduling meetings can be a pain. The Outlook plugin doesn't work well for me -- problems like moving a scheduled meeting, and trying to get it updated in Zoom and Outlook. Haven't figured that out. What problems are you solving with the product? What benefits have you realized? * ...

Excellent Conference tool

What do you like best? It's so easy to get a meeting scheduled and launched. Sign up is free and it's simple to host the actual meeting. It's a very power communication tool -- screen sharing, document sharing, group chat, person-to-person chat. I normally don't like conference calls, and this is the best alternative to face to face. It's even better when you consider the ability to record the call and share it with others who weren't able to attend. What do you dislike? Haven't found ...

Zoom for Business!

What do you like best? Best features on Zoom ~ -Join meeting ease on the app - Call recordings -Video options What do you dislike? The meeting IDs are too long to remember if you actually have to punch it in Recommendations to others considering the product: Reducing the length of the meeting ID to make it easier to remember What problems are you solving with the product? What benefits have you realized? Centralized call platform

Just easy and like being face to face

What do you like best? Face to face primary focus over screen sharing focus of older apps.. Built in VOIP (like I really want to worry about or manage that separately! What do you dislike? Sometimes the controls are in the way on the screen when doing screensharing. What problems are you solving with the product? What benefits have you realized? Collaboration with peers, vendors, customers and prospects. I can easily have a high bandwidth (i.e. vivid interaction with anyone.

Excellent Connection quality each time

What do you like best? We experimented with many tools and Zoom consitently had the best audio & video quality What do you dislike? It does not easily replace google hangouts on gmail invites. So there we sometimes have 2 products Recommendations to others considering the product: Do the free trial, check that it works well for you. But I never had a complaint from my team What problems are you solving with the product? What benefits have you realized? We have a disbursed ...

Zoom is a great video conference service

What do you like best? There system is always up and dependable. The quality of the video and audio are great and the interface is easy to use. What do you dislike? I do not like their structure of subscriptions for organizations. Not only does the organization have to belong and pay a subscription, but you also have to pay per user to use some of the features that businesses and organizations might typically need. Recommendations to others considering the product: Chat with their ...

Best video conference experience!

What do you like best? It’s reliable and offers multiple features. You can use different layouts to see participants and join calls from your computer, phone app or dialing in directly from your phone. I love the remote control when sharing screen. Zoom is my favorite app, I use it for work and to connect with my family/friends abroad. What do you dislike? I would say that one thing that I’d like to have is the dial out feature to add people to a call via mobile. Recommendations to ...

Zoom connects

What do you like best? Zoom is able to connect my business partners from across the nation to have team meetings, it’s easy to use and perfect for our needs. What do you dislike? Sometimes the video quality isn’t the greatest. What problems are you solving with the product? What benefits have you realized? We’ve come up with team strategies and how to best make our businesses run smoothly.

Zoom Review

What do you like best? It helps us keep in touch with people in different locations and set up meetings with our customers What do you dislike? Sometimes there are bugs and things are slower but that could also be a network issue Recommendations to others considering the product: I would recommend for screen sharing What problems are you solving with the product? What benefits have you realized? We are solving an issue with connecting with people that are physically not with ...