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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3301-3310 out of 6134

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Anonymous

06/04/19

3.5 out of 5

It is easy to use on a laptop. And very heavy app on mobile device (Android)

What do you like best? It is a universal solution, people use it around the world without issues with access. There are possible to arrange webinars, online meetings, training. What do you dislike? It was a nightmare when I tried to use it on my android device, is was super-slow and bad quality of the video. Recommendations to others considering the product: Probably it would work better on mobile devices. And it is great for notebooks for sure. What problems are you solving with ...

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Anonymous

06/04/19

3.5 out of 5

Good tool, need some extra features

What do you like best? Ease of use Identifies the camera and mic easily, no need to extra setup Used widely in company webinars and meetings Scheduling client meetings is easy What do you dislike? Session disconnects frequently There must be a guide after installing the tool. In webinars, it lags the connection with client sometimes. Recommendations to others considering the product: Though there are many other tools for this purpose but zoom is quite a worth using ...

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A

Anonymous

06/04/19

4 out of 5

Great ability to share screen.

What do you like best? Zoom has been a great platform, it has worked impeccably and genately during the time I've been using it. I love using Zoom because it's easy and fast, I can easily contact customers and I really like the screen sharing function. With this option I have been able to make great presentations and explain more clearly any information to clients. It has also been very useful for training new employees, since it is not necessary to leave my office, I just start with Zoom ...

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Anonymous

06/04/19

4 out of 5

Reliable service

What do you like best? Easy to use software that makes it easy for the team to have multiple calls going at once. What do you dislike? Can only have a certain number of accounts until the cost of the service is more expensive. This requires only a select few individuals able to set up meetings. When setting up a meeting, it would also be great to just input names directly to the Zoom service and have it be connected to all calendars instead of having to send a calendars invite out ...

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Anonymous

06/04/19

4 out of 5

the solution to your meetings by video conferences

What do you like best? This communication tool is the solution to your meetings through video conferences, which allows a fluid communication with excellent audio and video quality, with a simple and fast interface, it allows you to send text messages and video calls at the same time, all this shared information in the cloud, conferences, calls and team meetings give the impression of being live, of being all there and this is achieved thanks to the impressive quality of the audio and the ...

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Anonymous

06/04/19

4 out of 5

Good for Presenting Lectures

What do you like best? I like to use this software in order to listen to lectures. I was in a long term program and we used Zoom as video chat rooms and to listen to lectures from our teachers. It was cool to have a designated "zoom room" where me and my team members could chat. We never had service that was lagging and we were able to chat with our teammates that lived in different states. What do you dislike? I don't have any issues with this software. I guess it could be a bit more ...

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Anonymous

06/04/19

4 out of 5

Seamless

What do you like best? I I like how it just works so many other video conferencing in screen sharing solutions suck this one rocks! What do you dislike? When presenting you can’t use the PowerPoint presenter view which is nice to see notes and next slides What problems are you solving with the product? What benefits have you realized? Seamless video sharing it just makes life easier

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Anonymous

06/04/19

5 out of 5

Incredible video conferencing tool with flawless streaming

What do you like best? No video buffering - flawless. We were actually located in Africa when we connected with the USA. I was using my mobile phone as a hotspot since the wifi was bad. Everybody thought I was using hi-speed wifi. he video streaming is powerful. What do you dislike? I haven't seen a downside yet. I have been able to use all the features I wanted and have yet to find one that isn't available. Recommendations to others considering the product: Give it a shot and see ...

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Anonymous

06/04/19

5 out of 5

Bridge for quick conference

What do you like best? very intelligent way of designing this kind of protocol that will enhance the users to join quick meetings, audio and video sessions that the user can install & setup within no time. What do you dislike? There should be more new automatic features implemented that the users can use like dictation and subtitles What problems are you solving with the product? What benefits have you realized? Retrospectives,Meetings, sprint calls, demos, sessions and short notice ...

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Anonymous

06/04/19

5 out of 5

Awesome experience with zoom

What do you like best? I love the easy mute video and microphone feature. The mobile app is also extremely useful and reliable. What do you dislike? Sometimes there’s a real lag in audio. Otherwise i haven’t noticed any major issues or flaws when using the program. What problems are you solving with the product? What benefits have you realized? We use zoom multiple times a day for video conferencing and it’s extememely helpful in solving team problems and in working with clients.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].