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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3281-3290 out of 6134

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Anonymous

06/05/19

3 out of 5

Once you have it set up to your liking it's fairly simple to use

What do you like best? The integration with Google Calendar, and the Chrome extension What do you dislike? the settings can be a little tough to figure out where things are and what changes what. sometimes it's not clear what will be changed Recommendations to others considering the product: its a good choice, makes setting up a meeting super easy with its Google Calendar and chrome extensions, just get trained by a Zoom admin so you can make full use of the tool What problems are ...

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Anonymous

06/05/19

4 out of 5

Easy to use for meetings on the go.

What do you like best? Zoom can be accessed a number of different ways (computer audio, phone, video which makes it really easy to have a large meeting with people who work in different offices or are traveling. What do you dislike? The downside of Zoom is the audio quality doesn't always seem the best. What problems are you solving with the product? What benefits have you realized? Our company is able to use Zoom to have weekly communication between all of our branches. It is ...

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Anonymous

06/05/19

5 out of 5

Amazing

What do you like best? What we like best about zoom is the ease of use on both sides of setting up the meeting and for people joining the meeting. What do you dislike? There is nothing I dislike about zoom they get the job done without any issues for me. Recommendations to others considering the product: Keep up the great work. What problems are you solving with the product? What benefits have you realized? Problems Solved- Directors away can now join via zoom instead of ...

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Anonymous

06/05/19

5 out of 5

Adorable zoom conference meetings

What do you like best? Can setup a quick call and join meeting with in seconds easy to install and easy to share What do you dislike? There is nothing to say any bad about it as the applications will have pros and cons the only one negative part is there is not option to capture screen shot What problems are you solving with the product? What benefits have you realized? Quick sprint calls , interviews and meetings

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Anonymous

06/05/19

5 out of 5

Alternative to working in office

What do you like best? I like that you can screen share and meet with clients rather than traveling on site. What do you dislike? I don’t like that it doesn’t give you a warning when someone ends your meeting within the same account. What problems are you solving with the product? What benefits have you realized? Eliminating travel costs and the benefit of being able to control someone else’s screen is a game changer!

A

Anonymous

06/05/19

5 out of 5

Zoom review

What do you like best? Easy to use and had the ability to use it on mobile devices such as smart phones. Easy download, setup, and usability. What do you dislike? Shaky video at times but for the most part a really great interface. What problems are you solving with the product? What benefits have you realized? Have the ability to communicate with several people at once for group projects to share ideas.

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Anonymous

06/05/19

5 out of 5

I have loved the functionality of Zoom

What do you like best? Zoom is the easiest video conference software that I have used. I rarely experience difficulties and it supports a good amount of people which is helpful for my organization. I use it both personally and professionally in my life of work. I love that the software naturally changes users based on sound, because it allows for many people to be involved in the conversation without needing to keep track of multiple windows. What do you dislike? The aesthetic of Zoom ...

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Anonymous

06/05/19

2.5 out of 5

Expensive

What do you like best? It has great sound and video quality and greet screen sharing capabilities. Additionally people who only have access to a phone can join What do you dislike? Even though the video quality is great when its working sometimes it goes in-and-out. The price is not Friendly for small companies or occasional users. Also if the host is not part of the meeting yet that nobody else can Join so if the host is late than everybody else of kind of just sitting on the ...

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Anonymous

06/05/19

4 out of 5

Great conferencing tool at affordable price!

What do you like best? Zoom it allows its users to connect to more than one conference room, add remote attendees, and carry out face-to-face meetings at just one click. It has made screen sharing easy and can be done in both ways. What do you dislike? I do face issues with the links sometimes when I set up meetings, sometimes the call goes in and out which is a major drawback. Others everything is really good. Recommendations to others considering the product: It is quite easy to ...

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A

Anonymous

06/05/19

3.5 out of 5

Decent software but harder to use

What do you like best? I love how in Zoom it is incredibly interactive. For example, if you are in a group call, members can privately or publicly message one another. In addition; they can “raise their hand” to get the attention of the speaker. Super neat! What do you dislike? I just dislike how difficult the audio is to use sometimes. For example, if you are using it (or just used it for another application, Zoom has a hard time realizing that. What problems are you solving with ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].