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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3221-3230 out of 6134

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Anonymous

06/09/19

5 out of 5

Zoom is great!

What do you like best? Zoom allows me to share my screen incredibly easily and even lets me choose not to share my entire screen but rather just a particular window. What do you dislike? Calling in from a phone is a little cumbersome. What problems are you solving with the product? What benefits have you realized? My coworkers are spread out across the country and zoom really helps us stay connected.

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Anonymous

06/09/19

5 out of 5

First experience with web conferencing software

What do you like best? I tried different options before choosing Zoom and i made my decision based on: It has a really intuitive interface. Really quick to learn how to use. Easy to record on my hard drive. Possibility of sharing computer internal audio. Very useful to share videos, not only slides. What do you dislike? So far, nothing. It's my first time with this kind of software. What problems are you solving with the product? What benefits have you realized? Had to ...

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Anonymous

06/08/19

4.5 out of 5

High value features

What do you like best? It has a set of features that represent a very broad use of everything that can be done with this platform for communication with others and especially to make meetings in a simple, creative and fast Their functions are all useful I think there is not a single function that I do not use, so far, everything has helped me to have a clear and effective communication with each of the co-workers If we are far away to attend a meeting that is not enough to arrive, I ...

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Anonymous

06/08/19

4.5 out of 5

Great for just getting started with webinars

What do you like best? We use zoom all the time. It’s a great platform that’s easy to get started with What do you dislike? I don’t like how it has preset settings that make it hard to get what you need. I also don’t like their robust analytics. Again it’s a great way to get started but not a real webinar platform. It needs way more analytics and such which is why we’ll be using everwebinar or demio. It’s a great daily chat pla Recommendations to others considering the product: Use ...

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A

Anonymous

06/08/19

5 out of 5

Great Application for Screen Sharing and Video Conferencing !

What do you like best? Zoom tool is very useful for meetings with clients . It has many awesome features that really works good and easy to handle. Zoom Application setup is easy . We can install it either in the laptop/ desktop or in the mobile phones.Zoom application allows us to share the screen desktop, we can share multiple files as well. It is very useful for creating an online educational training and webinar. It has a great video and sound quality is awesome. We can record the ...

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Anonymous

06/08/19

5 out of 5

Great product

What do you like best? Amazing for video conferences, college lectures, and even to chat with clients or friends. What do you dislike? Nothing. I have been using zoom for about two years now and I have to say it is the best program for businesses to use when they have to have a video conference What problems are you solving with the product? What benefits have you realized? There are problems that are hard to talk when clients are far away or in a different country. Zoom let you ...

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Anonymous

06/08/19

4 out of 5

Software for web conferences with high quality audio and video.

What do you like best? Zoom is a cloud-based software that allows access to web conferences with high-quality audio and video resolution. I really like to use Zoom because I can share screen, files, access chat rooms, video conferences, all in one platform, and all these services are of high quality. The function that I like most about this tool is that I can share files during conferences, this function is very useful during a presentation with a working group, with clients or for ...

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Anonymous

06/08/19

4 out of 5

Enjoyed the experience and ease.

What do you like best? I enjoyed the ease at which I was able to use Zoom. I was pleased with the various capabilities of it as well. What do you dislike? I just wish that the functionality was expanded for the trial and basic versions so that a user could get a true feel for all that it can do before committing to a fee. What problems are you solving with the product? What benefits have you realized? I love the ability to learn from peers and conference with them no matter where I ...

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Anonymous

06/08/19

5 out of 5

Connecting with Zoom, an alternative to the vanguard of traditional media

What do you like best? Zoom is a software that has a great potential that allows me to establish communication efficiently, fast and without time. I used it in the office to be able to hold virtual meetings with various providers. What I like about the application is that it is easy to use, without difficulties, it is very practical and accessible. On the other hand, I can mention that your configuration is very understandable, I like how I can customize my account. What do you dislike? ...

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Anonymous

06/08/19

5 out of 5

Fantástico

What do you like best? Me encanta la rapidez de conexión e inicio de una reunión, y la posibilidad de mostrar la pantalla para mostrar diapositivas. Me permite trabajar mejor en mis proyectos colaborativos y de extensión. La interfaz de la plataforma me inspira a profesionalizarme en la capacidad comunicacional y en el hábito de compartir más y más de mis ideas y principios de acción. What do you dislike? No me resulta claro cómo compartir en la pantalla otras ventanas abiertas. Quizás ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].