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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3171-3180 out of 6134

A

Anonymous

06/12/19

5 out of 5

Easy to use, quality video conferencing

What do you like best? I work at a distributed company and we use Zoom every day to connect and have meetings. It is pretty easy to use for both video calls and screen sharing, but also gives a dial-in option for those who are on the phone only. You can also record calls to either the cloud or your computer with the touch of a button, which is great for training purposes. What do you dislike? I've noticed that people often struggle to figure out how to switch hosts mid-call. Also, if ...

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A

Anonymous

06/12/19

5 out of 5

Zoom right ahead of everyone else!

What do you like best? I believe that Zoom allows you to use web chat and other conferencing platforms when needed. What I like best is the ability and clarity to set up meetings and other discussions taken place widely. What do you dislike? The thing that I like the least about Zoom is the setting up part, where its a little tricky at first. Setup can definitely can be tackled differently and more explanatory. Recommendations to others considering the product: I think that those ...

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A

Anonymous

06/12/19

5 out of 5

Zoom, speed in communication

What do you like best? Zoom offers an excellent quality of videoconferencing in HD without cuts and with a better quality, with option to use in desktop application and also for mobile devices. The application has extensions for Firefox and Chrome browsers. For conferences, it is not necessary for the person organizing the video conference to be present What do you dislike? The program is not free and a bit expensive to be similar to many conference applications What problems are you ...

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A

Anonymous

06/12/19

5 out of 5

Easy to use conference solution.

What do you like best? Zooms easy to use UI has made it a smooth experience joining and initiating video conference sessions.Zooms integration with Google Calendar makes it quicker to schedule meetings in advance. What do you dislike? I am unable to record meetings,except I am the direct host of the meeting. What problems are you solving with the product? What benefits have you realized? Zoom makes it possible to communicate with colleagues in distant locations .

A

Anonymous

06/12/19

5 out of 5

zoom

What do you like best? lo que mas me gusta de zoom, es que puedo hacer vídeos conferencia con cualquier persona, bien sea amigos, primos, equipo de trabajo, todo con el fin de compartir información mutuamente, lo cual hace mas fácil la manera de intercambiar información de una persona con otra, y en cualquier parte del mundo. es una herramienta de trabajo muy útil y fácil de usar. What do you dislike? no he tenido ninguna dificultad en utilizar la zoom como medio de comunicación hacia ...

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A

Anonymous

06/12/19

5 out of 5

Seamless and friendly video that 'just works'

What do you like best? It's the only video platform I've ever used that works seamlessly. Every other platform has issues with setup, lag, and people connecting. Zoom just works and makes scheduling a video call or webinar easy, rather than painful. What do you dislike? No real concerns. Overall great experience. Their back end admin console has a few too many options that can make it bit hard to find things like webinar reports, but that's also a function of just how much they let you ...

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A

Anonymous

06/12/19

5 out of 5

Most efficient tool for video conferencing.

What do you like best? Zoom is one of the best tool for video conferencing and for attending meetings. It has many reliable features for work. Zoom offers us video and audio conferencing with high delimitation quality. We can easily invite other colleagues by sending them invitation link. Zoom also offer us to record meeting which is great option for us and we can send recording of meetings to other employees. Its easy to install and very stable for work. What do you dislike? Zoom is ...

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Anonymous

06/11/19

4.5 out of 5

Experience summary for zoom software

What do you like best? Mainly it is used for screen sharing audio and video connection of the calls. What do you dislike? While using zoom app it gets slow due to poor connection What problems are you solving with the product? What benefits have you realized? I have been using it for online teaching, This software is very much useful for online teaching most of the teachers and students are using it.

A

Anonymous

06/11/19

4.5 out of 5

Zoom making the revolution in the video call !!

What do you like best? Zoom is the best video conferencing software that I have ever used. The best things about zoom are : - Zoom provides the facility to record a particular meeting so that one can use it for further use. - With the help of zoom one can solve problems of the customer. - As there is functionality of sharing the screen one can easily troubleshoot the problem from anywhere in the world. - One can share the tab, whole screen and whole tab in the zoom which is ...

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A

Anonymous

06/11/19

4 out of 5

Easy to use

What do you like best? I love how Zoom is quite easy to use and has never really caused any problems in my work so far. What do you dislike? Sometimes the sound quality can be a problem, especially with many people calling in. What problems are you solving with the product? What benefits have you realized? Meeting in person is not always possible and Zoom makes us able to meet as a team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].