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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3151-3160 out of 6134

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Anonymous

06/13/19

4 out of 5

good application to be communicated online

What do you like best? One of the functions offered by this software is the ease of using zoom everywhere and at all times while you have access to the internet. This online video conferencing platform is widely used in many companies, especially when you have many members of virtual teams in a project. It allows me to be in contact and access good content and information. When I started using zoom without even knowing about this program it was easy to manage and that seemed great, I like ...

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A

Anonymous

06/13/19

4 out of 5

Love its features

What do you like best? Zoom's most helpful feature for me have been the ability to record and download conversations. I also like that you can share documents and different file formats easily, hold meetings, and talk with a large group of people at the same time. What do you dislike? I have not received immediate or timely responses from the vendor for questions. Recommendations to others considering the product: Although the pricing of the product is a little bit on the higher ...

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A

Anonymous

06/12/19

4 out of 5

Platform based on the cloud that integrates meetings, conferences, group messages, among others in t

What do you like best? Zoom is a platform designed to establish communications between people much easier, regardless of their purpose or the area that is dedicated. This platafromas is used in the student, labor, and other areas. I like Zoom that is a complete tool. It unites all the necessary characteristics to be used by companies as its communications system. The features that I like the most and I find more highlights of this platform, is that it integrates chat, file sharing ...

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A

Anonymous

06/12/19

4 out of 5

Zoom makes video conferences easy

What do you like best? Zoom is easy to use with professional quality. Most clients have heard of it with little explanation. I love that I can use it anywhere and on multiple platforms. It's ease of use makes it accessible to my clients as well, even those with limited technical skills. I also love how easy it is to share my conference line through multiple calendar platforms and through email. What do you dislike? Zoom can be glitchy at times but not enough to turn me to other video ...

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A

Anonymous

06/12/19

4 out of 5

ZOOM is a great platform to join a conference in a video call!

What do you like best? ZOOM is one of my favorite platform to attend conferences in video calls of audiovisual entrepreneurs, this platform offers easy access software when you need to create a conference group, it also offers a chat by which you can send files, and text and this makes that while we are on a video call we can chat and ask questions online. What do you dislike? I do not like when a lot of people come into the same video call group, since the chat collapses and sometimes ...

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A

Anonymous

06/12/19

4 out of 5

the application with more options to manage a video conference

What do you like best? in the current market zoom is the application with more options to manage a video conference without the need of the administrator is present, you can share the screen in the meeting and manage the time and participations of the guests it is necessary to have an express consent for the recording of the meetings, which demonstrates the professionalism of the application Everything is recorded in the cloud and besides this the interface is really quick and ...

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A

Anonymous

06/12/19

4 out of 5

Great value for money in your free plan.

What do you like best? Zoom is one of the most reliable and stable cloud hosted online conference services. I like their ability to record conference sessions and they can be stored on the platform. So when some member of the group can not participate I only share the video, and so nobody loses anything. Using Zoom as our office communication platform is very useful. We save time by having to move from one place to another. Also with the screen sharing function is still more useful, ...

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A

Anonymous

06/12/19

2.5 out of 5

Simple and easy

What do you like best? Easy/simple enough to use. the look is simplistic. What do you dislike? How it doesnt give you the option to listen in on the audio without you turning your audio on. It forces you to turn your own mic/webcam, if you don't you cant enter the meeting. Also, I hate how it goes fullscreen, and you have to type the number of the meeting you want to join. Who is realistically going to remember all those digits? No option to click on a link and automatically ...

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A

Anonymous

06/12/19

4.5 out of 5

Experience With Zoom App

What do you like best? It is best app for online trainings. It is for Screen Sharing And in this App we can record the Whole Video.It is very useful for online classes. What do you dislike? It is used only when internet connection is enabled.While Sharing the Screen Sometimes it will be hanging. this is the main drawback. What problems are you solving with the product? What benefits have you realized? It is the best way to communicate with the people. Video Conferencing,small Meetings.

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Anonymous

06/12/19

4.5 out of 5

Have your best meetings in comfort

What do you like best? The great Zoom tool has a wonderful way to hold any type of conference of any need that occurs. It presents a great quality in the images, in formed HD, as well as its audio quality. What do you dislike? Depending on the number of users that are connected, and also, depending on the quality of the internet speed they are using, interruptions, crashes, distortions, and slowdowns may occur. Recommendations to others considering the product: The investment to ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].