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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3131-3140 out of 6134

A

Anonymous

06/13/19

4.5 out of 5

Saved me tons of money and still gave great qualilty

What do you like best? It is cost effective and quite easy to use What do you dislike? Ridiculous pricing for participants above 100. Recommendations to others considering the product: If you are on a budget and need to host an online meeting (with not more than 100 participant, zoom is a really great idea. What problems are you solving with the product? What benefits have you realized? I am into marketing and so, I run online training (webinars occasionally. Zoom has been very ...

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A

Anonymous

06/13/19

4.5 out of 5

Tool with best features

What do you like best? Zoom is the best for communication and give presentations. Its easy to use and with simple and plain interface. With just meeting id you can join meetings without issue. Video conferencing is great with good quality. Screen sharing is another great feature which allows us to present our screen to the joinins. What do you dislike? On slow networks it doesn't work properly. I tried to use my mobile internet once and the quality decrease as compared to wifi ...

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A

Anonymous

06/13/19

4.5 out of 5

The best is ZOOM

What do you like best? zoom is a social platform that helps you to have direct communication with audio and video quality, it also allows you to make videoconferences that you can run in a work way for when you are not physically in meetings, this program is very useful and effective, other than it is very easy to run you can get it for free. What do you dislike? At the moment I have nothing negative to say about this product, I found it very useful. Recommendations to others ...

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A

Anonymous

06/13/19

4.5 out of 5

An extremely user friendly tool

What do you like best? Shows all participants attending the meeting. Very easy to navigate once screen is shared and multi-user access given What do you dislike? Did not use the chat box and had to voice over people from asking questions one after the other. A chat box if it were available could sequence out queries for the administrator to control on. Recommendations to others considering the product: The tool is very easy to use and can have multiple users on the same ...

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A

Anonymous

06/13/19

4.5 out of 5

Great app to do your business meeting

What do you like best? I love the easy way you can handle Zoom. Even with a bad internet connection, Zoom works great. What do you dislike? It is not possible to share more than one screen. What problems are you solving with the product? What benefits have you realized? In my company we use Zoom for all our business meetings and it's the easiest way to communicate with my co-workers. You don't have to travel to go to any important meeting. I also think the Virtual Backgrounds are ...

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A

Anonymous

06/13/19

5 out of 5

Reliable, easy to install, easy to use

What do you like best? The integration with gmail and google calendar is awesome, the ability to sent directly the invite save a lot of time. The remote control is a great tool when you don't know how to search or work with a specific document, being able to let the other control it for you save a lot of time and a lot of headaches, that's the feature that I like the most. What do you dislike? It's a good product, perhaps the format of the archives, I would like to have them in mp4 or ...

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A

Anonymous

06/13/19

5 out of 5

Great for those who want to reduce their carbon footprint by reducing air travel

What do you like best? Zoom is a professional but also flexible service. It is environmentally friendly with great potential to transform international meetings. It is a cutting edge resource, especially for small and medium enterprises. What would I do without it? What do you dislike? Nothing much so far. However, I was recently hosting a meeting and we wanted to stay within the 40 minute slot. Just as the time was expiring and we were about to close the meeting. There was a message ...

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A

Anonymous

06/13/19

5 out of 5

Great tool for video conferencing and promoting business.

What do you like best? The best thing i like about zoom are: 1.it is easy to access this application on either mobile phone or desktop. 2.it has many important features and abilities to screen share both ways. 3.it is a tool that has a very user friendly user interface 4.zoom is the best platform to communicate. 5.it's one of the best reliable and stable cloud hosted online conferences services. 6.it's free and easy to use. 7.It has a voice detection option that is ...

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A

Anonymous

06/13/19

5 out of 5

Zoom

What do you like best? The quick ability to set up an interview and to send the call link to multiple people. It allowed us to connect candidates with managers on short notice and join the call as well. The scheduling with it was also very helpful, as we could send lines to the call and make it very user friendly for everyone who was joining the call. What do you dislike? There was concern of fake interviews with "lagging" and the sound delays. Candidates at times would have someone ...

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A

Anonymous

06/13/19

5 out of 5

Zoom Review

What do you like best? It is easy to use and simple to set up a meeting. I work with people all over the world and never had a problem with Zoom. What do you dislike? Honestly, there is nothing I have found that I dislike. I have used it many times and never had a problem. Recommendations to others considering the product: It is simple and easy to use and makes communicating with dispersed workers easy What problems are you solving with the product? What benefits have you realized? ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].