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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 3001-3010 out of 6134

A

Anonymous

07/06/19

5 out of 5

excellent

What do you like best? From Cisco Jabber what I like the most is their contracting of services, since this program is offered as a unified client, which allows me to use both cloud services and use their diversity of services in my company. By hiring the service I can log into the office and my employees have access to the wide range of services offered by cisco Jabber, such as voice calls, video calls or video conferences and is that this platform not only has these services but also ...

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A

Anonymous

07/05/19

5 out of 5

Great tool for scheduling client meetings and screensharing

What do you like best? Zoom is a fairly decent video conferencing service and professional webinar tool for the meeting. The best tool to give presentations about the business, conduct virtual classes and group connections. It has the ability to record sessions and allows to host unlimited meetings. Zoom has quite a lot of features for larger companies to utilize for their growth. It has a pretty decent model for their video conferencing plans. What do you dislike? Zoom pulls ...

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Anonymous

07/03/19

5 out of 5

High quality video conferencing

What do you like best? It is very easy to use and that viewers join my videoconference, I like the image quality that Zoom offers us and the possibility of more than 30 people connecting. Zoom, facilitates communication through chat also, without delays, or problems, this application can be installed on Android as well, and makes it much more convenient to use. Another function that I like, is that you can record the video conference, and then send it to the person you need. What do ...

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Anonymous

07/03/19

4 out of 5

Solid solution for team videoconferencing.

What do you like best? I love that I can connect with my 20+ member team across 3 time zones and in 8 states. It makes it so that we can put eyes on each other. This has aided my team and me in building excitement about what we're working on and in holding each other accountable despite being rather decentralized and lacking an office. What do you dislike? There's always white noise in video calls, but it's especially problematic with 20 people on a call. It's made easier by having ...

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A

Anonymous

07/03/19

4 out of 5

A video conferencing tool with good features

What do you like best? Something I like about Zoom is that it allows you to create a free account that has many of the features of its paid version, which I can use to communicate with my colleagues or colleagues immediately. Functions such as exchange, share the screen, or features such as giving us control of the mouse and keyboard for each of the other screens, are present in this free version, which also helps to know better the platform and the scope of its functions when We want to ...

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A

Anonymous

07/02/19

4.5 out of 5

High quality videoconferences for educational excellence

What do you like best? I use Zoom in my professional and personal life and I love it, the options offered by this software do not find it in another. I have been able to easily and quickly access meetings and conferences related to my profession or for my personal growth and the quality of audio and video are excellent. The best thing is that it is free and I can have the application on my mobile device or PC and I just need to have the link to enter a meeting. I really like that it ...

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A

Anonymous

07/02/19

4 out of 5

Professional update and permanent digital communication

What do you like best? I really like using Zoom as my digital communication platform for conferences and meetings. I think it is an essential tool for modern education because it offers numerous options and possibilities for communication between teachers, students and parents. With zoom you can offer virtual classes and seminars with very good audio and video quality. Entering a meeting allows you to chat and ask questions to the speaker and the rest of the participants. What do you ...

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Anonymous

07/02/19

4.5 out of 5

one of the best platform for video conferencing.

What do you like best? I love zoom so much to the extent of I usually dream about review the this tools while sleeping.so things I like about this tool are as follows: -it's provides the feature of sharing the screen, One can share only browser screen, particular tab or the whole desktop and chat if the audio is not working well that helps me to have more quality and to optimize my talks. -The free version has many limitations such as allowing only a 40-minute connection but I fully ...

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A

Anonymous

07/02/19

4.5 out of 5

My no 1 video conferencing tool.

What do you like best? Zoom has it's major benefits which it the sole reason why I patronize zoom and use it on a daily basis, both for personal and for organizational uses. Zoom has a very good connectivity, once you have an average network connection, zoom will work well. Zoom mobile app doesn't consume space which is an improvement on the previous app. Zoom also has very good quality in terms of video calling and the audio is of good quality too. Zoom is a really useful video ...

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A

Anonymous

07/02/19

4.5 out of 5

Make video conferencing with Zoom conveniently and quickly

What do you like best? What I like most about Zoom is that I can invite people to a meeting without them being forced to download an application or register on a website. I just need to send them the link to my meeting and they can attend for free. This makes it a very effective and manageable communication channel. So I can connect from wherever I am, at any time, and from any mobile device with an Internet connection. Zoom also has other interesting options: screen sharing with high ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].