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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2831-2840 out of 6134

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Anonymous

07/28/19

5 out of 5

Review for Zoom

What do you like best? Though i am using Zoom for less than a year but as per my experience with zoom i just only used it for joining the meeting which held at every morning at 10:30. * Total Number of people joined. * Ability to put your mic off when there is background noise. * Ability to shear the screen during the meeting. * Ability to make chat while joining the meeting. * You can left the meeting at any moment. * It is also supportable in mobile application. * ...

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A

Anonymous

07/28/19

4.5 out of 5

A Perfect Platform For Online Meetings.

What do you like best? 1.Recording.Zoom has a good recording feature that allows one to record the live meeting for future reference and documentation. I also love that the recordings are stored in the cloud. 2. Conferencing. It has quality video and clear audio feature that allows one to conduct online meetings comfortably. Also, one is able to have multiple individuals in a meeting at the same time. 3. Excellent Support. Though I rarely interact with the support team Zoom has a ...

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A

Anonymous

07/28/19

4.5 out of 5

Amazing conferencing tool

What do you like best? I have used Zoom many times as a guest and as a host, in both roles I think it is an excellent tool that gives you many options to make conferences as dynamic as possible. In particular, I think it is excellent that Zoom offers you the possibility to make conferences, take remote control of PCs and record sessions in a single tool. What do you dislike? I think Zoom is great, what I don't like is having to download the app instead of being able to access ...

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Anonymous

07/28/19

4 out of 5

Zoom is the virtual meeting specialist

What do you like best? Zoom has been truly efficient for our weekly conference call with our consulting firm with its ability to screen share. This software easily allows me to connect with vendors to discuss their products and see how their product works. The combination of visual and audio presentation helps me fully understand their offerings. What do you dislike? Once you create a meeting they give you a long list of different ways you can join the meeting.. some clients get ...

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A

Anonymous

07/27/19

4 out of 5

Useful Virtual Meetings

What do you like best? I like how the screen will focus on the main individual talking/selected. I also like how it’s very easy to figure out Zoom. What do you dislike? I dislike how the free version only allows 40 minute meetings, meaning you need to start another meeting if you aren’t finished yet. Recommendations to others considering the product: Use it! It’s a useful and free tool. What problems are you solving with the product? What benefits have you realized? Zoom has ...

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Anonymous

07/26/19

2.5 out of 5

Zoom Zoom Zooom

What do you like best? I like the ease of use for Zoom. It has very clear and loud video and audio. I don't seem to ever have a problem getting on. What do you dislike? Sometiems it buffers. That only happens for a couple seconds and then it is okay again. That issue may just be a signal problem from where the other person is located. The second issue I had was that when I first signed up with Zoom, it was a little bit confusing when I was trying to navigate through. I eventually ...

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Anonymous

07/26/19

4.5 out of 5

zoom review; For a smooth ride to your next online event

What do you like best? Affordable at every level Enterprise costs no more than business plan High participant threshold Plenty of administrative control Meetings can be integrated with external calendars. There are plenty of settings available from the main window to adjust audio, video and recording details and even integration with dual monitors. it is affordable, reliable and easy. What do you dislike? There is no way to resize the toolbar which occupies too much ...

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Anonymous

07/26/19

4.5 out of 5

Best tool for Global and Cross functional teams

What do you like best? Video calls with different agenda Chats. Hosting one-on-one calls with the teammates What do you dislike? The audio and video quality becomes terrible if there is low strength in internet connection. Recommendations to others considering the product: My first choice for video conferencing. What problems are you solving with the product? What benefits have you realized? Not even a day goes without using Zoom. My day begins with the internal project ...

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Anonymous

07/26/19

5 out of 5

The must have software for companies in different locations

What do you like best? The ability to create new chats with 3/4/5 co-workers to discuss an issue and then be able to have the conversation history. The video-conferences are well organized and it's easy to share the screen for everyone to see. I like how I can set a personal meeting room and it stays always available, in a way that I can say to my colleagues to join my room and they already know where to connect. And if they connect with me saying, I receive an email saying that are ...

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Anonymous

07/26/19

5 out of 5

My best tool for video chats!

What do you like best? Video conferencing with the whole team in any location is just easy. Zoom makes coordinating, planning and collaraborating with other team members exciting and interactive. I can share my screen and show the whole team how a particular design should be done. When I'm on business trips in other countries, I can easily video chat with my family. What do you dislike? The only downside is that you have to have a strong internet connection for a crisp video. Slow ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].