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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in October 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

4.44

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

4.44

Very Good

Based on 5971 ratings & 6134 reviews

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Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terrible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 2811-2820 out of 6134

A

Anonymous

07/29/19

5 out of 5

Zoom is an excellent application! recommended

What do you like best? Zoom is an excellent application! recommended. It is one of the best of this type of programs that help us with communications. Zoom continues to rise in popularity which is good, it has a variety of options to use and customize different options. It offers us a wide variety of designs that we can add to a website or blog. It is excellent that we can share a screen with others who are connected in our session. It helps us a lot in the office! What do you dislike? ...

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A

Anonymous

07/29/19

5 out of 5

Zoom is great for remote working team members

What do you like best? I enjoy connecting with my team while working in a remote work environment in a way that feels like you're together. The interface is user friendly and I enjoy the chat feature. I also like how it integrates with my other apps like Calendly. What do you dislike? I really have no complaints about Zoom. The quality is always great. What problems are you solving with the product? What benefits have you realized? Zoom allows more connection with my team that's all ...

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A

Anonymous

07/29/19

5 out of 5

The best application for videoconferences in the world

What do you like best? I love to use the zoom because it is very easy to use, it works for me to connect with clients in all parts of the world, I make professional presentations through the function of sharing screen and music, at the same time that I develop the presentations of my products really this application It has exceeded my expectations with respect to other video calling applications, it is great to be able to show the screen from my phone, tablet or computer and thus show ...

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A

Anonymous

07/29/19

5 out of 5

Good Meeting Plateform

What do you like best? The zoom has multiple features which I like very much, We can use zoom on the Web as well as mobile its is platform independent which is a good functionality. Zoom service is designed for collaboration, training, and technical support. It has features screen sharing, whiteboarding, video and audio etc. The functionality, remote screen control features are very impressive. By Zoom, we enjoy the same standard experience spread across all our systems, with no ...

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A

Anonymous

07/29/19

5 out of 5

Change meetings as online meetings

What do you like best? Zoom meetings make a huge revenge in the meeting, meetup history, its fully changed for online meetings, online voice calls and conference and video calls and conference video calls and with many more features as well. What do you dislike? Actually nothing say as bad, all features and working well. Recommendations to others considering the product: Using zoom any one can connect each other over the internet. What problems are you solving with the product? ...

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A

Anonymous

07/29/19

5 out of 5

Zoom Review

What do you like best? The best part in zoom is Flawless video, Clear Audio and Instant sharing. Zoom is most popular platform for online meetings. I like it because of its conference calls, video webinar, phone system, business IM.connecting through a specific zoom id for different meetings. Sent invitation via email. Automatic generating unique zoom ID. When the user not speaking he is able to mute himself for ignoring background sound. Screen sharing is one of the most useful feature. ...

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A

Anonymous

07/29/19

4 out of 5

Zoom makes video conferencing easy

What do you like best? Zoom makes it extremely easy to connect and share with prospects and for internal communications. The quality of the calls are almost always extremely good and have an easy set up. What do you dislike? Occasionally we have issues with the sound on our Zoom meetings. One or two speakers will have the volume icon for speaking registering and showing they are talking but the rest of the group cant hear. What problems are you solving with the product? What benefits ...

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A

Anonymous

07/29/19

4 out of 5

Zoom Review

What do you like best? The ability to have multiple viewers in different locations. The ease of use is great. The ability to call people as well as video chat people has been super helpful as well. What do you dislike? Some organizations have zoom brand as an extension. This makes it harder to actually communicate with clients for security purposes. When I am using the zoom app on my iphone, it does not access the microphone some times so it will make me appear to always be on mute. ...

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A

Anonymous

07/29/19

4 out of 5

Zoom is a game changer

What do you like best? Zoom is easy to use. Zero training needed to get up and started. Helps with team collaboration, info sharing and ease of use. What do you dislike? We've seen some system degradation. People unable to sign on, record, or hear audio. The team is responsive but these downtimes can be disruptive if you are running a large meeting. Recommendations to others considering the product: Zoom is headed in the right direction. Out of all the systems I've used (and I've ...

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A

Anonymous

07/29/19

4.5 out of 5

Zoom is the best way to make video conferences for your business

What do you like best? I love Zoom, it is a tool that has allowed us to be more in touch with our customers in a very direct way. It is very easy to use and especially if you are new you can use the Basic to start without any problem What do you dislike? Actually I have nothing to complain about Zoom, it is a spectacular tool, everything works fine, so far I have not had any inconvenience Recommendations to others considering the product: No doubt Zoom is for all types of people, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].