9.8
SpotScore

Zoom Reviews in July 2026: User Ratings, Pros & Cons
Connect, collaborate, and conquer from anywhere.
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Starts from $13.33 / user / month when yearly, also offers free forever plan
Zoom Reviews & Ratings
Spotsaas Editor’s POV
Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more
Zoom pros and cons
High-quality audio and video for virtual meetings, especially with large groups.
Excellent customer service with patient and supportive representatives.
Easy screen sharing and whiteboard features for enhanced collaboration.
User-friendly interface and experience for both organizers and participants.
Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.
Newcomers might find the richness of features and customizations overwhelming without adequate support.
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Andrew D
11/23/20
Zoom is an easy to use video conferencing tool.
What do you like best? I like how easy it is to hop in and out of calls and the organization provided by Zoom. Custom backgrounds are fun too! What do you dislike? There are some issues with unwanted outsiders joining calls. Recommendations to others considering the product: Give it a try, it's super easy to use! What problems are you solving with the product? What benefits have you realized? Our entire company recently went fully remote, and Zoom has been ...
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YA
Yukti A
11/23/20
Works for video conferencing
What do you like best? Relatively easy to use. Simple buttons to start. Can set up privacy and meeting codes. Backgrounds are fun. Break room feature is pretty nice for bigger meetings. Mobile app is ok. Streaming, video quality and audio quality are usually good. Polls are easy to do. What do you dislike? The free tier only gives you 40 minutes per meeting. Backgrounds don't work in the web-only version. They don't work on older machines either. Concern ...
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RT
Rohit T
11/23/20
Zoom is a really good app for video conferencing .
What do you like best? Its easy to use interface , its fast and it has better connectivity than other apps . It is user friendly . What do you dislike? There are some security concerns with zoom . Recommendations to others considering the product: Its a good app and if someone have not used it. They must try it once . i personally prefer it over other apps . What problems are you solving with the product? What benefits have you realized? Easy to connect with ...
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VS
Vishvender S
11/23/20
Zoom : You can't hate it
What do you like best? It's to the point and simple cloud meeting app. I love how it works, and the controls it provides for me as a consultant. The other meeting apps from google etc. do not have the controls feature, which is a big thing for a techie. Also, it might be my personal opinion but the connection is very smooth at Zoom. You can also use the whiteboard and other cool in app features which are not very much explored in general. What do you dislike? the ...
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SV
Saransh V
11/23/20
The OG Video meet service.
What do you like best? The best feature on Zoom is that any one with a link can join immediately without a need of approval from the host. What do you dislike? The name change feature is a bit annoying, anyone can do it. What problems are you solving with the product? What benefits have you realized? High-quality video meetings over internet during lockdown.
JK
Jordy K
11/23/20
What would 2020 have been without Zoom???
What do you like best? Zoom has been a huge part of keeping us all connected in 2020. Although nothing beats face to face interaction, Zoom created a virtual space to not feel so distant. The countless meetings, virtual conferences, and even family gatherings have been powered by zoom this year. It it incredible to still collaborate on a large scale and see everyone's faces/reactions to things even when apart. What do you dislike? Zoom "hacking" with others entering your meeting ...
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BM
Bianca M
11/23/20
Best Video call meetings
What do you like best? When I change the background into something using a laptop/PC What do you dislike? I cannot change the background into something using a mobile phone Recommendations to others considering the product: It's very friendly to use! Not too expensive, really worth the price. What problems are you solving with the product? What benefits have you realized? We always conduct meetings and training in zoom which is superb!
SG
Shubham G
11/23/20
Awesome Tool for virtual meetings and messaging .
What do you like best? What I like most about zoom is that available free in the market. You can also access it through your smartphone it's very user-friendly, UI is simple, and helps users to communicate effectively with their workforce. Along with this, you also have features like File sharing, Screen Sharing, and etc. Overall a very good conferencing tool and we are using it for the last 2 years and quite happy with the services. What do you dislike? I believe security is ...
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PR
Piyushkumar R
11/23/20
A life changer during Lockdown
What do you like best? Seemless Video Conferencing is one of the best features and the only feature of this app, which we can appreciate openly. What do you dislike? consume too much data or bandwidth compared to skype, but when it comes to connectivity it works better. What problems are you solving with the product? What benefits have you realized? Classrooms didn't stop because of Zoom during the lockdown and that's the best thing it worked for me.
AV
Andres V
11/23/20
Great Tool for Video and Audio Calls
What do you like best? Zoom allows a larga amount of users to join and also is very user fiendly. What do you dislike? Sometims connections can be messy and overall audio quality is bad. What problems are you solving with the product? What benefits have you realized? The main problem was to find a tool able to connect people all over the organization. With zoom not only is easy to have one to one calls, but also calls where multiple users can interact and participate.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].