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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1501-1510 out of 6134

JB

John B

11/24/20

4 out of 5

Great UI

What do you like best? Zoom is very intuitive and an easy to use software. What do you dislike? The interface could be a little more futuristic or modern. Recommendations to others considering the product: Make sure you have your sound settings and head set correctly set up before start of meeting. What problems are you solving with the product? What benefits have you realized? Webinars and entire conferences are being done in zoom.

DS

Don Simpson

11/24/20

5 out of 5

Zoom Meetings' to fame

Zoom Meetings' to fame are top-notch performance, affordability, and generous free plans. I use it personally to teach online classes for a private academy. But I've also implemented it with other companies to provide training, meetings, and webinars since the Covid-19 emergency began.oom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems.

GG

Greg G

11/24/20

5 out of 5

Still the best

What do you like best? I like Zoom because it has set the foundation of what works in video conferencing. From file sharing to chat to customization it is the clear leader in the field. What do you dislike? The login process is the only hurdle I have to get over. Compared to other software options the log in is a bit tedious. What problems are you solving with the product? What benefits have you realized? The #1 problem this solves is how to stay proactive and connect ...

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AK

Arielle K

11/24/20

5 out of 5

Zoom is great for business and personal use

What do you like best? I like the ability to join from a browser or the client as well as the option for a free version. The waiting room and breakout room features are very useful as well as the meeting recordings. I love the different options for 'hands up' as it allows participants to express how they are feeling clearly without having to interrupt the meeting by speaking. I also like that the links for meeting rooms do not change as my team uses a specific meeting room every day and ...

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KS

Kapil S

11/24/20

4 out of 5

Amazing app for video meetings

What do you like best? We all can have a collective meeting at a time where we can share the video with our team, and also show them PPT presentations, take training of the staff and colleagues ect... What do you dislike? Have heard that some people have started hacking this app and also we can use it free only for 45 mins after that we have to either logout or extend it which should be improved and changed. Recommendations to others considering the product: Zoom video ...

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OA

Omar A

11/24/20

4 out of 5

Great videoconferencing - so so UI

What do you like best? The videoconferencing functionality is solid, and easily handles 100+ attendees, even on the free version. What do you dislike? The user interface is old and clunky, especially adding contacts / recurring meetings. What problems are you solving with the product? What benefits have you realized? Team brainstorming and progress meetings. The free functionality is perfect for us.

MK

Mayank K

11/23/20

4.5 out of 5

Lockdown companion

What do you like best? User interface I guess is the best compare to other available options What do you dislike? If camera is off then it should be visible somewhere on screen On IPad you have to tap to confirm the video off sign Recommendations to others considering the product: Just go for it What problems are you solving with the product? What benefits have you realized? Client is meeting across India is scheduled for investment advice

YI

Yulian Isabel V

11/23/20

3.5 out of 5

A must for remote workers

What do you like best? Zoom's performance is excellent. It is possible to make meetings with more than 20+, 50+ or 100+ without any problem What do you dislike? Zoom Platform seems tricky and hard to understand. Sometimes it becomes a matter of trial and error to find something you'd like to do in the middle of a call, which leads to uncomfortable silences or lost time. Additionaly I don't know why there so many differences between the desktop application and the web app where ...

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AK

Asif K

11/23/20

3.5 out of 5

Work from home with Zoom

What do you like best? Easy to connection and user friendly GUI. Zoom help me to established virtual connect between my team efficiently. What do you dislike? Takes time to open the app, probably due to application size. Video zooming does not work properly in my system Recommendations to others considering the product: yes for sure. What problems are you solving with the product? What benefits have you realized? We use usually take training classes with the help ...

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SL

Sayan L

11/23/20

4 out of 5

Best for team meetings

What do you like best? The ability to create rooms, ability to join before host, ability to give virtual background while keeping video on, easy sharing of meeting ID and password What do you dislike? Nothing as such as long as it doesn't not get banned What problems are you solving with the product? What benefits have you realized? Able to connect with onshore teams for consulting and business solutions

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].