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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1491-1500 out of 6134

MS

Muhammad Shahid S

11/26/20

4 out of 5

Zoom is best for meet-ups

What do you like best? I like how good is the sound quality. How you can mute each participant, ask for video sharing and some other features. You can easily share your meeting link and voila, your friends can join you. What do you dislike? On mobile there is no option to show more than 4 participant on same screen. The UI can be improved on mobile specially. You can copy your password and username. This should be available. Recommendations to others considering the product: ...

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CW

Carmen Windsor

11/25/20

1 out of 5

There is no support for Zoom

Their support team may as well not exist. Tickets to their helpdesk don't get answered for MONTHS. Even when you've paid for licences. When you try to use the chat function it goes from Bot to Human and back to Bot without any warning. For a company that has had an obscene amount of growth in the last 9 months, WHY can't they provide support teams? Why? They are utterly useless if you encounter difficulties.

SV

Sushant V

11/25/20

5 out of 5

Its easy and convenient to connect with zoom.

What do you like best? 1. The ease of connection with meeting Id and password and also the same can be provided as a link which any one can join with a click on mobile or pc. 2. Its zoom virtual background which is a must have feature for all video calling app and I use it all the time. 3. Voice and video clarity which better than MS Teams. What do you dislike? There is no option to save recently joined or mark as favourite rooms for quick joining. The recent joined ...

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NM

Nathalie M

11/24/20

5 out of 5

Zoom is the new office

What do you like best? Zoom has made it possible to work remotely yet still remain connected to clients and colleagues. We are still able to communicate in a pseudo "in person" fashion fairly efficiently. It has enabled my office in particular to resume weekly scheduling and management meetings. It has also allowed me to meet face to face with family as well as conduct more personal conversations with individual office staff. Zoom has definitely made working remotely entirely feasible ...

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ES

Earl S

11/24/20

5 out of 5

It's like being right across the table - Simple to use

VT

Varsik T

11/24/20

4.5 out of 5

Good tool for Video communication!

What do you like best? Zoom is a good tool for VideoConferences. Sound is clear and I like that my tutor can record the whole lesson and we can reuse it later. What do you dislike? The only thing that I dislike is that our classes last longer , but the free version lasts only 40 minutes. Fortunately our tutor has bought a paid version, and we can now access the lesson without any interruption. Recommendations to others considering the product: If you want any software to ...

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GC

Graham C

11/24/20

4.5 out of 5

The new social tool for the Covid Pandemic

What do you like best? I like the fact that Zoom can be used on Cell phones, tablets, Laptops and desktops. Making it a very versatile video conferencing tool. It seems to work really well to connect people who are using both apple, IBM PC and Android. Skype does this as well. However Zoom is free. Zoom also has the capability to setup a Zoom account. Which gives you some more features, like adding a photo if you turn off video during a conference. Zoom also has some ...

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JM

Jegannath M

11/24/20

4 out of 5

Nice tool for business

What do you like best? We can see as we in our desktop quality of voice and video is good What do you dislike? Taking too long to load to attend the meeting.little bit slow compare to Microsoft teams Recommendations to others considering the product: It’s amazing and wow we can share it easily and u can see the shared screen as your own desktop it’s amazing good What problems are you solving with the product? What benefits have you realized? Helping me to share ...

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GB

Guillaume B

11/24/20

4 out of 5

Very good video conference tool

What do you like best? The capacity to have multi-person meetings. The recording and transcript of a recording. The poll tool, breakrooms are useful for power users. The overall quality of the video and sound. The screen sharing options ! Zoom helps you answer your issues by quickly speaking in real with your colleagues. What do you dislike? The automatic full screen mode. The fact to join a meeting with computer sound open by default. No note ...

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SC

Safa C

11/24/20

4 out of 5

Good Alternative for Video Conferance with High Quality Connection

What do you like best? Zoom application is user friendly and more authorization options they have .Also packet losses is acceptable.When i compare with other tools i think zoom is in top 3. What do you dislike? Zoom has some software bugs and security vulnerabilities need to improve as soon as possible time. What problems are you solving with the product? What benefits have you realized? We create conferance immadiately and share your screen for presentation etc.Also for ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].