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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1481-1490 out of 6134

RR

Rob Reiman

11/30/20

3 out of 5

Zoom used to be SOOOO easy to use

Zoom used to be SOOOO easy to use. Go to zoom. Schedule a meeting. Use a button to invite attendees.DoneNow the home screen is all marketing. I can't even find a place to schedule my next Zoom call! A month ago, I'd give Zoom 5 stars. Today, 1 star. Averages to 3.

DP

Dilip P

11/28/20

4.5 out of 5

Seamless video meeting app

What do you like best? I like zoom the most because of its quality image and audio. Video and audio calls works really well. What do you dislike? Customer support is not so good in Zoom. Recommendations to others considering the product: One can join the Zoom meeting app as it has many features which other app might not providing such as in Zoom app, maximum 500 participants can join in Enterprise plan. so one can go for the zoom meeting app for the seamless video ...

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RR

Richard R

11/27/20

4.5 out of 5

An excellent consideration for meetings - business or personal

What do you like best? The simplicity of zoom has to be one of it's best features. Setting up and then sharing your phone or pc screen is very easy. Whilst the remote control lacks behind applications designed for remote management, it's not a bad basic option. What do you dislike? The simplicity is a negative as much as a positive, which was exposed during covid, namely around security. Nevertheless, the investment put it to address this for business users demonstrates their ...

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SM

Siddharth M

11/26/20

4.5 out of 5

Zoom Video Conferencing App

What do you like best? The Video Conferencing feature I liked most. It is so smooth and I have not find any loopholes yet. What do you dislike? Sthe only downside of this App is, it is owned by a chinese owner so it can be banned anytime in India, but thankfully is is owned by American business so its not banned yet Recommendations to others considering the product: Its a good app if u really need a app for daily business meetings and training seminars. This app also ...

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KB

Kate B

11/26/20

5 out of 5

Excellent easy to use video conferencing platform

What do you like best? It is very well-known - It has become so well-known that telling people what you will be using is a positive fact in itself. Easy UI -The set-up and controls are intuitive and it does what you need without fuss. Great solution! What do you dislike? Nothing, it fits my business needs perfectly. What problems are you solving with the product? What benefits have you realized? Running online one-to-one and group calls, training sessions and Q&As. The ...

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L

Leila

11/26/20

3 out of 5

You made my lockdown even worse :) but…

You made my lockdown even worse :) but also helped a lot, couldn't find proper support but that's okay

C

Consumer

11/26/20

5 out of 5

You gave us a family Thanksgiving!

Thank you so much for extending the time of a meeting past 40 minutes over Thanksgiving! This allowed our family, in Washington state, Lancaster PA, Media, PA and Pittsburgh PA to Zoom with us in Whiting ME for an hour and one half during Thanksgiving. These have been difficult days and this made it easier. Thanks Zoom. Fred and Kate Zaengle.

NK

Naveen K

11/26/20

4.5 out of 5

Zoom -Focus on Customer and internal meetings

What do you like best? Connect the persons which is having with meeting ID, waiting room,Confidential Chat and more features makes me easy to work on responsibilities. What do you dislike? Not dislike- More interactive dashboards of meeting What problems are you solving with the product? What benefits have you realized? 1. Screen has sharing within a selective screen to be interactive which makes more conversation as direct as in person. 2.More powerful in video chat ...

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AC

Abhilash c

11/26/20

4 out of 5

Time bounded free version

What do you like best? Good thing about zoom meeting is the ease of video calls and conferencing What do you dislike? Time limit of 40 mins for free version is not good, doesn't recommend free version as the meeting ends suddenly What problems are you solving with the product? What benefits have you realized? We are using for regualr team meetings specially for video conferencing , It is useful for knowledge sharing sessions

RU

Really Unsusual

11/26/20

1 out of 5

PURE.CRAP

PURE.CRAP. This app has many bugs and error and takes me dozens of hours to repair and cause me to delay from classes. STUDENTS AND TEACHERS DONT USE THIS as zoom already has security breaches and due to bugs its impossible to have a stable ratio of meetings

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].