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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1421-1430 out of 6134

AA

Anthony Alan

07/13/21

5 out of 5

Best Video Conferencing app

This app is the best video conferencing app during these times of covid as we can't go out we can have our online classes, business meetings, and have a personal chat with our loved ones

RB

Rico Bakker

07/04/21

5 out of 5

Top tool en fijne service ervaring

Ik had een probleempje met opzeggen van mijn abonnement. Waardoor er toch een extra maand werd afgeschreven. Ik nam daarom contact op met de customer service en binnen 3 dagen werd het geld teruggestort. Zonder vragen of problemen. Goed en snel geregeld.De verdere functionaliteiten zijn super. Het is met stip de beste provider voor videocalls, met name als het gaat interactieve sessies (met veel mensen). De mogelijkheden zijn top en blijven doorontwikkelen!

A

Alvin

06/13/21

5 out of 5

Allows you to hold meetings while on the move

PROS: It is an efficient tool whens you want to use it for your meetings or communications or collaboration purposes. It helps to make your work easier by bringing all the related parties on board regardless of where they are. You can send an invitation for someone to join a meeting and collaborate remotely with them. With the mobile application in place, you can install the app on your mobile phone and manage your meetings from there. Whether you are at home or at a coffee shop, you can ...

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SR

Siddharth Reddy

06/01/21

5 out of 5

Best Virtual Meetings Platform

I've been extremely happy with Zoom ever since I started using it. In the covid era where all meetings are virtual, Zoom was a real life saver. I like the easy to use interface and integration with google calendars. I also like the security features in zoom. I have also recently tried the breakout rooms feature which was really really useful. I am able to conduct meetings with 100+ people using Zoom. The platform never hangs or shows any glitches. Very impressed!

RJ

Robert John Sagayno

05/20/21

5 out of 5

Best app to use especially this…

Best app to use especially this pandemic since face to face meetings are not allowed. Great job!

AW

Abe Wants

05/18/21

5 out of 5

Great customer service

I had a year of using Zoom during lockdown for family get togethers, no issues at all and a real life saver. Unfortunately I forgot to cancel auto-renewal and I no longer need the paid version. I emailed customer support and within 10 minutes they had refunded my payment, even though they legally didn't have to. A decent ethical company, thank you.

SC

Sally Chu

05/01/21

5 out of 5

Bahaa

Bahaa - great service, on time and fast!

LL

Lotte Ladegaard

04/22/21

5 out of 5

Excellent and fast customer service

Excellent and fast customer service. I was almost immediately contacted by three staff members after sending a request about a concern. The service surpassed all expectations.

R

Rita

04/09/21

5 out of 5

Enhances personalized learning among students

PROS: In terms of usability, it is easy to find your way around. It can help to save time and effort especially when you are teaching a small group of class. It helps you to share screens and switch between screens with ease as your students share items too on the other end. In one occasion, I showed a professor who is not tech savvy on how to use Zoom in addressing her students. She was able to pick up fast as it is simple. She was able to share a video with her students who in return ...

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M

Maksimh

04/09/21

5 out of 5

Excellent Zoom service

Excellent Zoom service Due to the epidemiological situation, school and work communication have moved online, respectively, communication and lessons should be as similar as possible to the usual process. Remote work and distance learning appeared long before the pandemic. But then it was just additional features. Now it is a necessary reality. This is where the wonderful Zoom service comes to our rescue. By far the biggest plus is of course free to use, of course, there are some time ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].