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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1381-1390 out of 6134

DV

Deepa V

10/15/22

5 out of 5

"Elegant for conferences"

What do you like best about Zoom? Zoom's ease of usage is why it's widely adopted for conferences. There's no feature in Zoom that you cannot find immediately, thanks to the overall intuitiveness of the UI. Zoom doesn't have a learning curve, so you can send invites to people unfamiliar with it and continue with your meeting without any run-down of the features. Zoom's strong suit will always be the VOIP, video conferences, and simplicity of third-party integration. You can expand Zoom's ...

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MW

Mack W

10/14/22

5 out of 5

"Zoom Is An Outstanding Platform"

What do you like best about Zoom? Being able to see people in an effective platform makes Zoom key. What do you dislike about Zoom?

MN

Meredith N

10/14/22

5 out of 5

"Great app for meetings and connections."

What do you like best about Zoom? It's connectivity with other apps such as Fellow, Gmail, etc. Also connecting, with anyone across the USA. What do you dislike about Zoom?

VB

Veronica B

10/14/22

5 out of 5

"Zoom is the premier teleconferencing experience"

What do you like best about Zoom? Very convenient for non-contact interviews What do you dislike about Zoom?

DK

David K

10/14/22

5 out of 5

"Fast, secure and user friendly"

What do you like best about Zoom? Ease of use, clarity, able to show presentations What do you dislike about Zoom?

AU

Anonymous User

10/14/22

5 out of 5

"Zoom - Best video conferencing tool out there"

What do you like best about Zoom? Zoom is easy to use when videochatting. It integrates well with Fathom, a notetaker, for when I do sales demos. Definitely a great user experience compared to other video tools out there.

AU

Anonymous User

10/13/22

5 out of 5

"Great option for businesses for businesses"

What do you like best about Zoom? Easy to schedule and access anywhere, everyone can use it. Also, love that I can set up meetings remotely around anyone's schedule, allowing more freedom to complete tasks efficiently.

SH

Shalisha H

10/13/22

5 out of 5

"Helping to stay connected remotely"

What do you like best about Zoom? After COVID lock down it seems that remote conferencing is the new norm now. I enjoy being able to take a meeting on the go with colleagues and potential clients that are in various locations. I am able to use Zoom on my cellphone and it works just as well as the desktop version.

AU

Anonymous User

10/13/22

5 out of 5

"Critical for the workplace"

What do you like best about Zoom? Setting up meetings on Zoom is incredibly easy. The recording function allows me to share meetings verbatim with people are unable to attend. It has a very nice and clean user face that does not distract from meetings.

AU

Anonymous User

10/13/22

5 out of 5

"Zoom is the only tool you need!"

What do you like best about Zoom? Zoom is just easy to use - it is very intuitive and the UX decisions make screen sharing much more effective. I love using the whiteboard feature to draw out my thoughts! And Zoom's integration with Slack to kick off a meeting is amazing!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].