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9.8

SpotScore

Zoom - Video Conferencing Software

Zoom Reviews in July 2026: User Ratings, Pros & Cons

Connect, collaborate, and conquer from anywhere.

3.7

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Starts from $13.33 / user / month when yearly, also offers free forever plan

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Zoom Reviews & Ratings

3.7

Very Good

Based on 69243 ratings & 6134 reviews

Rating Distribution

Excellent

(4610)

Very Good

(1000)

Good

(154)

Poor

(56)

Terible

(314)

Spotsaas Editor’s POV

Zoom's core strength is screen sharing and participant management at scale—the platform handles 300+ participants without degradation, and screen sharing works across Windows, Mac, iOS, and Android without additional software. However, verify in your demo that the specific meeting size you need (under 100 vs. 500+) aligns with your plan tier, as participant ...Read more

Zoom pros and cons

  • High-quality audio and video for virtual meetings, especially with large groups.

  • Excellent customer service with patient and supportive representatives.

  • Easy screen sharing and whiteboard features for enhanced collaboration.

  • User-friendly interface and experience for both organizers and participants.

  • Limited marketplace selection for additional apps and connectors, restricting advanced functionality customization.

  • Newcomers might find the richness of features and customizations overwhelming without adequate support.

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Showing 1321-1330 out of 6134

AU

Anonymous User

11/08/22

5 out of 5

"Great communication channel"

What do you like best about Zoom? Zoom is a great communication channel with different ways to stay connected with people, such as video calls, chats, and group chats. It´s perfect to be used at companies because it has an excellent interface that keeps the communication formal.

TA

Tuba A

11/07/22

5 out of 5

"revenue operations manager"

What do you like best about Zoom? It's possible to meet lots of people on zoom. What do you dislike about Zoom?

JD

Justin D

11/07/22

5 out of 5

"Zoom review"

What do you like best about Zoom? Easy to schedule a meet with my clients. What do you dislike about Zoom?

MG

María Gabriela G

11/07/22

5 out of 5

"Great platform for work and family meetings"

What do you like best about Zoom? Personally, it allows me to feel closer to my family despite being in different countries, at the work level it also allows me to establish work meetings even with people who are not in the same location, the platform is very interactive and dynamic

RR

Rodney R

11/07/22

5 out of 5

"What’s Zoom?"

What do you like best about Zoom? A robust video conferencing platform that combine team collaboration, video conferencing and live chat features. What do you dislike about Zoom?

AU

Anonymous User

11/05/22

5 out of 5

"Best Application for Meetings"

What do you like best about Zoom? What I love about Zoom is the whiteboard that allows participants to collaborate. Great for brainstorming ideas without having to open another link. I especially love the different templates it provides; it is a lifesaver!

AU

Anonymous User

11/05/22

5 out of 5

"A Great Way to Record Podcasts!"

What do you like best about Zoom? Zoom is really easy to use and get set up from the very beginning for making calls with friends, family, or for business contacts. It's great for scheduling meetings and making sure you don't miss them with reminds and an easy link for everyone to use.

AU

Anonymous User

11/04/22

5 out of 5

"For Remote Teams, Zoom without Crisp is like Thanksgiving Turkey without Gravy"

What do you like best about Zoom? Many people have distracting background noises which can throw off meetings - Krisp prevents all of that and keeps our team on track

SD

Shweta D

11/04/22

5 out of 5

"Best app for conference, online class"

What do you like best about Zoom? It's very easy to use, no buffering, can be used at minimum net bandwidth What do you dislike about Zoom?

EO

Ethan O

11/04/22

5 out of 5

"CVC Dominant: zoom"

What do you like best about Zoom? It is easy to download, install and create Zoom account. It allows me to create and schedule video webinars.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].