Zoolz Reviews in August 2026: User Ratings, Pros & Cons

Cancelled Lifetime Subscriptions

Purchased a lifetime subscription four year ago. Now I received a mail that this service is cancelled. Only a few days left to save all data from their servers.

Ofrecen un servicio por vida

Ofrecen un servicio por vida, lo pagas y después de 4 años anulan el servicio.UN TIMO Offer a lifetime service for a one time payment and then they cancel it after 4 years - FRAUD avoid.

Lifetime plan - eliminated!?

Same as everyone else, bought a lifetime plan, last year they said no more maintenance and we might not be able to access our data. Then they backpedaled. Now they realized the only way to get rid of the lifetime plans THEY SOLD, was to eliminate that entire product. Very shady. I almost pulled the gun on upgrading to business, but then I researched other backup solutions and honestly why would I want to give a dollar to this company after they lied. I think its hilarious that they respond ...

Warning, unreliable terrible service

I signed up for their lifetime cloud storage. When I added a user, no problem. When I deleted it, they shut my whole account down. a year later I got it back, but then they shut down their service with 14 days notice. I couldn't get their mac app to restore. Why would you ever trust a company so unreliable? I wont again. Here's the error preventing me from getting my data: Couldn't load GUI resources : /Applications ZoolzRestore.app Contents MacOS Res ZoolzRestore.xrc

Bought lifetime license also

Bought lifetime license also. They are discontinuing the service and will not honor. They are definitely con-men. Their has to be some action users can take against this. I can't believe a company can get away with this type of deception.

Total crap..

Total crap... had a lifetime subscription now canceled..Restoring data is impossible.They say they want to concentrate on business. Now if I were a business I couldn't trust this shambles or recommend their service to anyone.

File a complaint at econsumer dot gov

Like the 1000's of others, I had a lifetime subscription that they just cancelled. This seem ripe for a class-action lawsuit; are there any lawyers on this thread? I'm going to log a complaint on the Better Business Bureau as well. I hope someone will hold them accountable. Update - Go to econsumer dot gov to file a complaint as they are in London and this organization handles complaints outside of the US and Canada.

Fraud!! stay away

They are a fraud. They canceled lifetime plans for everyone refusing to see the reality of their previous agreements saying their focus is now business now. But continues to sell data storage at their website so they still in thre same busines. a company that does not meet its own words.Just a big fraud. dont do business with them

Standard Response

See my review below.It says a lot about this company that they send out the same old standard response to their customers that have made a complaint about this appalling business decision, without actually dealing with the main point; namely, the company reneging on their contractual promise for a lifetimes data back-up.If they had intended to define a 'lifetime', as that of a Mayfly, or some other lower-order animal, then they should have specified the time limit in the first place.No ...

Huge scam

Huge scam. They canceled lifetime plan for everyone, saying their focus is now business. But continues to sell home plan at their website.