Zoolz Reviews in May 2025: User Ratings, Pros & Cons

This company cannot be trusted

This company cannot be trusted. Lifetime licenses not worth anything. Last year they introduced a yearly fee for lifetime licenses which we were compelled to take to ensure fully functioning use of their service. Now they write to us saying sorry that they are closing down the Australian servers but we can pay for a business plan on our US servers with a first year 90% and then A$281.28 (probably more) a year.

Sorry I could not give a zero bunch of…

Sorry I could not give a zero bunch of stars. I’ve been able to upload files of several gigs - but can not download them. They close my ‘lifetime’ account with no ability for me to access my large files. Also, folders which add up to large sizes must be downloaded in pieces which makes checking for accuracy a HEADACHE!!!!!!

Zoolz is totally unreliable!

I paid for a lifetime subscription. About 3 years ago for 1 or 2 TB cloud storage. Now suddenly I get emails from Zoolz that they stop tis service and will delete all my data, giving me 2 weeks to download my data.This is rather impossible, because a lot of it is in what they call "cold storage" that means it will take forever to download. Besides the fact that they cannot be trusted for the things they promise ( lifetime cloud storage and safety ) and that this is a form of theft of money, ...

Avoid company at all cost

Business Model...1) Offer a Lifetime plan for one upfront payment.2) Kill off the Lifetime plan3) Walk away with everyone's cash.

Scam

Scam! A lifetime plan turns out to be discontinued soon.What you would expect for this company afterward? They just could not stick with it's promises.

Same as everyone else

Same as everyone else. Whoever purchase the "lifetime", should be rolled into the new plan. You cannot offer a product and not stand behind your word.Dear Matt,Thank you for contacting Zoolz. We understand your frustration with the closure of our Home plans. We are extremely sorry for the stress and upset this has caused our customers.The effect the pandemic has had on our business, coupled with cloud storage costs being consistently driven up by large multi-billion-dollar enterprises like ...

They sold a lifetime plan and t

They sold a lifetime plan and then decided a lifetime was less than <7 years and they can cancel the plan. And somehow they insist they aren’t scamming us.The excuse is that they aren’t continuing the consumer version, but of course you are welcome to pay for a “business” version that does the same thing.Zoolz, the only allowance for cancelling a lifetime account is if your life is over (aka if you go bankrupt). Otherwise you owe everyone who bought a lifetime plan a lifetime “business” ...

what is the meaning of LIFETIME!?!?

what is the meaning of LIFETIME!?!?the product was guaranteed to be for life!!!I am very VERY DISAPPOINTED and ANGRY that you are terminating the contract after 3 yearsUnfortunately I feel like my money is going to trash!!!

Very untrustworthy and unaccountable.

From an email received this morning:"Despite what some reviews are stating online, and let us first say - we completely understand their frustration and anger - we are by no means a “scam” company and we did honour our lifetime deals for seven years."If you're not a scam company, why have you blocked angry customers from Facebook? You've also disabled the comment option on LinkedIn. If this doesn't stink of covering something up, I don't know what does.And thank you for honouring your ...

Cant believe I fell for their offer of…

Cant believe I fell for their offer of a LIFETIME plan for one single reasonable payment. Just a few years later it gets cancelled. What a surprise. Lesson learned - if a company offers a "lifetime" plan this company is most likely very dodgy.