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8.3

Spot Score

Zoolz - Backup Software

Zoolz Reviews in June 2026: User Ratings, Pros & Cons

Secure and affordable way to store your files online.

1.7

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Starts from $14.99 / Month

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Zoolz Reviews & Ratings

1.7

Based on 1004 ratings & 220 reviews

Rating Distribution

Excellent

(1)

Very Good

(1)

Good

(2)

Poor

(2)

Terible

(214)

Spotsaas Editor’s POV

Zoolz stands out for its affordability and strong security measures, making it a compelling choice for users seeking reliable online backup. Its compatibility with various operating systems enhances its appeal.Read more

Zoolz pros and cons

  • Affordable pricing

  • Strong security features

  • Supports all file types

  • User-friendly interface

  • Limited customer support

  • May lack advanced features

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Showing 131-140 out of 220

O

Old_Brown

10/27/20

1 out of 5

Zoolz offered "Lifetime Backups" but…

Zoolz offered "Lifetime Backups" but have reneged on this offer.Polarback up offer "Lifetime Backups" at the moment. They "won't run away with your money" they say.SHEHADEH, Muayyad Fahed is the director of POLARBACKUP LIMITED (12274576)SHEHADEH, Muayyad Fahed is also the director of UHIVE EIGHT LIMITED Company number 12066150 & UHIVE LIMITED (11200253)His correspondence address is: C/O Genie9, 3rd Floor, 3 Shortlands, London, England, W6 8DAGenie9 is part of Zoolz.Check at Companies House ...

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S

Simon

10/25/20

1 out of 5

Lifetime Home Plan Got Cancelled - NO REFUND!! AVOID THIS COMPANY

The founders decided to cancel my lifetime subscription, because they were faced on a no-win situation. I didn't get any refund. IF YOU'RE SMART, YOU AVOID THEM!

B

Bethany

10/25/20

1 out of 5

complete fraud ZOOLZ & Polar Backup

complete fraud. they sold me a LIFETIME online data storage, and then cancelled it after 3 years. no refund. they blamed it on the pandemic! they cut support just as the pandemic started, and then cancelled their product during the middle of a virus. HORRIBLE COMPANY! AND DON'T USE POLAR BACKUP EITHER BECAUSE IT'S THE SAME OWNER! FRAUD!

BI

Birdas, Ilias

10/25/20

1 out of 5

Lifetime subscription just cancelled

They just cancelled my cloud backup lifetime subscription because as a home user I am not useful for the business model. Funny thing about a year ago they were pushing me to upgrade to an added subscription which I did not want, at the time they reassured me my lifetime plan was safe.This must be the worst company I have dealt with, zero credibility and totally unreliable. Please stay away from them , don’t do business with them .

PV

Patrick VAN GELE

10/25/20

1 out of 5

I got my lifetime home plan canceled…

I got my lifetime home plan canceled and asked for refund which was denied. No apologies or whatever... it is all COVID-19 fault....I am in favor for a class action.Donot trust that company.

BT

Brian Thomasson

10/24/20

1 out of 5

Zoolz lies and steals your money & data

Zoolz lies and steals your money and your data. 100% loss. Do not trust Zoolz !!!

V

Vewied

10/24/20

1 out of 5

offering lifetime plans and canceling…

offering lifetime plans and canceling them after a few years with no refunds would speak for itself.will you even trust such people to hold your data for you?

O

Olivier

10/23/20

1 out of 5

I bough a lifetime plan in 2018.

I bough a lifetime plan in 2018.Zoolz don't respect their commitments. I ask for a refund and would like to take part in a class action against Zoolz

U

Ugo

10/23/20

1 out of 5

Avoid all their software

Avoid all their software (Zoolz Cloud Backup, Genie Timeline and others), they sell you licences for life and after not even two years they close them without refunding you. Keep the money to buy yourself a good external disk for backups. They are professional scammers.

A

APe

10/22/20

1 out of 5

Lifetime Fraud under a new name

I want to know why my lifetime backup with Zoolz has not been automatically transferred to the replacement company P...B... where the ex-Zoolz lifetime plans are now sold. I have done my research and can guarantee it is Zoolz, round 2. I suggest everyone affected like me finds sites reviewing the replacement company and places comments warning unwary future victims, also denounce Zoolz to econsumer.gov (You can do this from any country as well as to the relevant authority in your country). ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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