Zoho MarketingHub Reviews in September 2026: User Ratings, Pros & Cons

MIGRATED TO Zoho Marketing Automation

A growing Marketing Automation Platform

What do you like best? Everything that Zoho does its a good thing, and this is another exemple of it. What do you dislike? MarketingHub still needs to be "polished" in some ways, but somehow with just a few month alredy does more than other MAPs on the market. Recommendations to others considering the product: If you are looking for a way to do lead nurturing you should try Zoho MarketingHub, its cheap and powerfull What problems are you solving with the product? What ...

Extremely Poor Customer Service

We are a small company and at first, I was happy with my experience with the product. I was setting up the foundation of my marketing automation campaigns and then the support quality really dropped. The didn't show up for set-up demos, take at least 3 days to reply to my email questions and the implementation of the marketing automation is behind 6 weeks now. It has been a really frustrating experience for me and a simple guidance through the set-up is all that it would take to make it ...

Excelente App de Zoho Marketing Hub

What do you like best? Esta nueva app, es maravilloso se enlaza muy bien con los formulario de clientes para el marketing y asi poder brindarle lo mejor a nuestros clientes con esta aplicación What do you dislike? Por lo momentos todo va muy bien, es muy facil de configurar.!! What problems are you solving with the product? What benefits have you realized? En nuestra empresa nos ha ayudado a llevar las estadísticas de todos los visitantes que entran en nuestra web, nos ayuda así ...

Easy to integrate powerful communication platform

What do you like best? Zoho MarketingHub allows to easily collect marketing analytics and reach out to target audience. What do you dislike? Zoho MarketingHub can improve by providing direct/API access to collected data. Recommendations to others considering the product: Come up with a requirements-based test-use scenarios to use during your selection process. What problems are you solving with the product? What benefits have you realized? Analyzing web site visitor's experience, ...

Easy to integrate powerful communication platform

What do you like best? Zoho MarketingHub allows to easily collect marketing analytics and reach out to target audience. What do you dislike? Zoho MarketingHub can improve by providing direct/API access to collected data. Recommendations to others considering the product: Come up with a requirements-based test-use scenarios to use during your selection process. What problems are you solving with the product? What benefits have you realized? Analyzing web site visitor's ...

Eases a lot of activities

What do you like best? It adopts itself according to the user's needs. The best feature is the ability to analyse. What do you dislike? Nothing in particular, but the user interface could be a bit better than what it is now and some personalused support would be great. Recommendations to others considering the product: People should give it a try as it adds value to your organisational functions. What problems are you solving with the product? What benefits have you realized? ...

An All-in-One solution for all your Marketing needs.

What do you like best? I love that this is an all-in-one solution to marketing, website integration, emails, customer journeys, surveys, plus so much more! It really connects all the dots between the Zoho apps used in marketing to fully nurture leads. It opened up a whole new world for me and my team so we can automate more, and keep us focused on the bigger tasks we deal with day-to-day. What do you dislike? This app has a lot of layers and integrations giving it a big learning ...

An All-in-One solution for all your Marketing needs.

What do you like best? I love that this is an all-in-one solution to marketing, website integration, emails, customer journeys, surveys, plus so much more! It really connects all the dots between the Zoho apps used in marketing to fully nurture leads. It opened up a whole new world for me and my team so we can automate more, and keep us focused on the bigger tasks we deal with day-to-day. What do you dislike? This app has a lot of layers and integrations giving it a big learning ...

If there's another, more powerful marketing companion, I'd like to try it out

What do you like best? Incredibly extensive toolset for creating and managing leads but more importantly for outlining, documenting, and tracking the entire process from lead generation to sales follow-ups, all packaged in a well-designed user-friendly package. This is Zoho's newest product, I believe, and easily its most mature. This can be seen most prominently by allowing easy integration with already existing enterprise web apps. What do you dislike? There's some duplication of ...

If there's another, more powerful marketing companion, I'd like to try it out

What do you like best? Incredibly extensive toolset for creating and managing leads but more importantly for outlining, documenting, and tracking the entire process from lead generation to sales follow-ups, all packaged in a well-designed user-friendly package. This is Zoho's newest product, I believe, and easily its most mature. This can be seen most prominently by allowing easy integration with already existing enterprise web apps. What do you dislike? There's some duplication ...