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Zoho Mail

Zoho Mail Reviews in July 2025: User Ratings, Pros & Cons

Secure your emails with Zoho Mail.

3.9

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Zoho Mail Reviews & Ratings

3.9

Very Good

Based on 523 ratings & 316 reviews

Rating Distribution

Excellent

(192)

Very Good

(77)

Good

(11)

Poor

(8)

Terible

(28)

Expert's Review

Zoho Mail has built a reputation as a reliable and affordable mail hosting service, catering to both personal and business needs. Users appreciate the seamless migration tool that simplifies transitioning from other providers. The various interfaces, including web, Windows app, and Android app, offer improved functionality compared to many competitors. Though ...Read more

Zoho Mail pros and cons

  • Affordable pricing compared to other email services.

  • Allows customization and branding of emails for a more professional look.

  • User-friendly interface with various features like calendars, notes, and tasks.

  • Good integration capabilities with external tools like Dropbox and Salesforce.

  • Inconsistent customer support responses, slow resolution, and lack of direct solutions.

  • Some users experienced difficulties in setting up custom domains and active sync for Outlook.

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Showing 311-316 out of 316

JO

Jane Orrell

05/28/18

1 out of 5

Appalling customer support, Avoid, avoid, avoid.

Tried to move my business email to Zoho 4 days ago, I am still unable to receive emails from clients. Terrible customer service, I have repeatedly tried to contact them using different routes and have not received ANY response at all. This means I will have lost potential clients.I strongly recommend that if you need to rely on a business email hots that you DO NOT use Zoho.

TA

Tamer Aydogdu

05/10/18

4 out of 5

I never had any problems with the email…

I never had any problems with the email service. It is the only company I know of that allows custom domain emails free of charge. That is already a value of $60/yesar annually - at leastGiving 4 stars because the user interface to set it up can indeed be friendlier.

S

Sara

09/18/17

1 out of 5

Email hosting at Zoho was a nightmare

My professional email was hosted at Zoho and it was a nightmare. Despite the terrible interface, the account was configured and my MX records were correct, but emails were not being delivered. I asked for support on that matter and I never, ever got a reply. I finally got a reply when I opened a ticket to close my account, saying I initially wanted to create a paid hosting account, but because support was so bad, I could not take that risk. Needless to say, it came too late, as I currently ...

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MR

Mony Raanan

05/22/17

1 out of 5

Horrible Experience

I had a very bad experience with Zoho Mail. Migrating my emails from my old provider has been a total nightmare. I realize it will be different for each person, nevertheless I want to share a shortlist of issues I experienced:1. Numerous emails bouncing due to propagation - this is normal in any migration but it just took much longer with Zoho. With my current provider I had zero bounced emails after having switched.2. Zoho limits the amount of emails a user can download per day to 1GB. ...

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RV

Raj Vik. P.

05/09/17

2 out of 5

Terrible interface

Zoho is a big and good company - but this product has a terrible interface

S

Sondra

11/18/15

5 out of 5

Great mail service

I have been using Zoho Mail frequently for several months now, and am so glad I switched. The design looks great. They are regularly adding new features and improvements. No ads or tracking! I easily send and receive email from several old email addresses, all from the single log-on and interface. Also, they are quick to respond to feedback and help requests. I gladly recommend Zoho Mail.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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