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Zoho Mail

Zoho Mail Reviews in May 2025: User Ratings, Pros & Cons

Secure your emails with Zoho Mail.

3.9

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Zoho Mail Reviews & Ratings

3.9

Very Good

Based on 523 ratings & 316 reviews

Rating Distribution

Excellent

(192)

Very Good

(77)

Good

(11)

Poor

(8)

Terible

(28)

Expert's Review

Zoho Mail has built a reputation as a reliable and affordable mail hosting service, catering to both personal and business needs. Users appreciate the seamless migration tool that simplifies transitioning from other providers. The various interfaces, including web, Windows app, and Android app, offer improved functionality compared to many competitors. Though ...Read more

Zoho Mail pros and cons

  • Affordable pricing compared to other email services.

  • Allows customization and branding of emails for a more professional look.

  • User-friendly interface with various features like calendars, notes, and tasks.

  • Good integration capabilities with external tools like Dropbox and Salesforce.

  • Inconsistent customer support responses, slow resolution, and lack of direct solutions.

  • Some users experienced difficulties in setting up custom domains and active sync for Outlook.

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Showing 21-30 out of 316

CG

Claudia Gerritsen

11/17/20

1 out of 5

I use this for my personal private…

I use this for my personal private mail. Since my old IP ceased to exist, I switched it for another one. I didn't realize that my e-mail address was linked to the ip address. Consequence I can no longer log in, on their help site, so nice is referred to use your old ip address to login. Don't make me laugh if you switched providers. In addition, more than 5 emails have already been sent to support, not even a confirmation of receipt. I am blazing.

DK

Diquan Kerr

11/16/20

1 out of 5

This is the worst service ever

This is the worst service ever! It was impossible to verify my domain even though I followed all the steps multiple times and spoke to their help team. I couldn't verify it through CSS or HTML, after going back and forth with their team I decided to delete my account I emailed their team for help and the process was so difficult for no apparent reason. First I had to delete my domain, next I had to cancel my subscription, them I had to delete my organisation and then finally I close my account.

JY

Jacklord Y

11/07/20

5 out of 5

Want a very user-friendly, budget-friendly yet professional email? Zoho Mail!

What do you like best? I like best that Zoho Mail is available online thru most browsers and there is also an app for mobile so I can access, compose, reply and do so much more even on the go. But the best thing is on the pricetag. For a very reasonable price, we are able to have a professional email we can be proud of and has our brand name on it. It is not generic so we can confidently email our clients and can boost our online branding. What do you dislike? Honestly, until now, I ...

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MR

Masud R

10/29/20

4.5 out of 5

Solved my Business Communication by Zoho Mail

What do you like best? Creation business email and the Mailbox design are awesome. We use Zoho Mail for my business all user and the feature is better than other. What do you dislike? As an admin, I have the right to check all emails. But therein web browser, I can log in to more than 1 email at a time. I need to sign out and log in to another. If there will have an option, Where I can add all emails and can open email y just one click to open email inbox, Then it'll seem better. ...

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T

Turtle

10/29/20

4 out of 5

Very robust for free personal use

Used for personal email. I was surprised at how full-featured the free version is. You can even setup a custom domain. Aliases are nice and the UI is good. The feature I missed is forwarding but can't complain because the paid version is only $1/mo.While beautiful, it's not as easy to use as some of the others I have tried.Nice free alternative to Gmail but for business mail I prefer something else.

BM

Beaton M

10/28/20

4 out of 5

Zoho Mail review

What do you like best? Zoho allows you to have multiple email addresses for your domain and some of those can conveniently be set up to direct to a single inbox or to all inboxes so that if an email is sent to for example to your info email address it gets forwarded to other accounts to ensure someone sees it. It is designed to work with teams and you can synchronise calendar activities and events The support team are also very responsive and can be contacted via social media. What ...

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P

Pragyanshu P

10/23/20

5 out of 5

Best Email client for startups

What do you like best? The best thing that I like about Zoho is its price. There is no other email client available of this quality and design on this price. This is a really very cost-effective solution. It is one of the best email client gives having features like any other email client and works according to the policies set by superadmin account of our organization. As it is part of the Zoho application suite, other Zoho apps are integrated into it. We can use notes, calendar, ...

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ML

Martin Lee

10/18/20

1 out of 5

very very unhelpful and disappointing.....

very very unhelpful and disappointing.....

KC

kevin c

10/13/20

1 out of 5

absolutely sucks

absolutely sucks - just got 2 email bounces from 5 days ago!!! have multiple clients telling me they did not receive email - DONT WASTE YOUR TIME AND MONEY - big headache to 1.get money back and close account no customer servive 2. set up ALL NEW EMAIL somewhere else -- its a joke

AD

Abhishek D

10/12/20

4 out of 5

Beneficial for Business Email Hosting without any hassles.

What do you like best? It is very useful if you want to implement or block calender invite quickly, also for a small sized organisation this is very wonderful tool that also comes with other CRM suite. What do you dislike? The look is very basic and you can't select any template to change the appearance, Hence the looks are very basic and I have also encountered that the notifications doesn't updates frequently and it slows down from there. It gets difficult to integrate zoho mail ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].