Zoho Mail Reviews in July 2025: User Ratings, Pros & Cons

Professional mail service

What do you like best? Zoho mail service looks professional as it works with your domain name What do you dislike? The search function needs to be more automatic and auto typing is needed for drafting mails What problems are you solving with the product? What benefits have you realized? It works great for sending and responding mails

Great free solution for small businesses

What do you like best? I like how you can have up to 25 users have a 2gb mailbox for free, allowing small business to have a professional looking mailbox What do you dislike? If you want to use your own mail client you have to pay, otherwise the web version is ok, along with its own mail app for iOS and Android What problems are you solving with the product? What benefits have you realized? I have made our club email look much more professional with a unified look

Strong contender in market

What do you like best? I used Zoho for a long while and I was impressed. The depth of features was good and a strong contender compared to Gmail. It could basically do everything I needed it to. What do you dislike? Possibly not as UI friendly compared to the likes of Gmail. At the time I used it, it was slightly on the cluttered side. Recommendations to others considering the product: Give it a try, you may be surprised! What problems are you solving with the product? What ...

Zoho Mail For Business

What do you like best? Zoho Mail is reasonably priced and easy to use What do you dislike? The lack of comparability with marketing automation services and crm company wants you to use their own crm and solutions. Recommendations to others considering the product: Check what other services you require and if integration is necessary What problems are you solving with the product? What benefits have you realized? Was easy to use as a mail provider for Talentseek however ...

Easy to use, Cost effective, meets all our needs

What do you like best? User interface makes it easy to use from the start What do you dislike? Accessing from a mobile device isn't always the easiest. Recommendations to others considering the product: Do it! You won't regret it! What problems are you solving with the product? What benefits have you realized? Our mail needs for our businesses; bridges communication gaps!

Efficient

What do you like best? Great and speedy service clean layout also What do you dislike? Clunky and I miss emails. When I try to click on a thread that appears unread, in actuality I have alrwady read it What problems are you solving with the product? What benefits have you realized? No problems but I sometimes miss emails

Zoho was ok but not robust enough

What do you like best? It was pretty user friendly and nicer than Yahoo mail. What do you dislike? I was used to Gmail and it wasn't as robust as Gmail. What problems are you solving with the product? What benefits have you realized? I used it for a bit but have since moved on. I needed the zoho suite for work and it wasn't working.

Loves Zoho Services

What do you like best? They’re very fast and efficient, all of my emails seem to be compartmentalized accurately and filtered precisely! What do you dislike? I don’t have any dislikes so far. The email service is running smoothly and my business contacts love how quickly their communications reach me Recommendations to others considering the product: To use it as much as possible for business purposes. What problems are you solving with the product? What benefits have you ...

Good competition to G Suite

What do you like best? It is free. They have great web app also they have a mobile app for admin management. What do you dislike? The mobile for email is not very great UX wise. They need to catch with other apps. They have disabled IMAP, POP on free plans. Recommendations to others considering the product: Work on the mobile app. Also Zoho needs to work on their pricing as they charge separate price for every single product they offer. They can bundle few. What problems are ...

Amazing Email Service For Free!

What do you like best? I love the fact they allow a free plan without much restriction. We can handle all of our business needs with the free plan. What do you dislike? Limitations with the free plan but that is expected. What problems are you solving with the product? What benefits have you realized? Email solutions for our entire organization.