Zoho Mail Reviews in July 2025: User Ratings, Pros & Cons

Wonderful business email

What do you like best? Zoho mail is simple to use and get set up, it is ultra low cost, and for small businesses it even has a free plan, which is fantastic for start ups What do you dislike? When setting up DKIM records, it can be a little difficult to figure out. Rather than having an extensive guide on how to do it, i had to google solutions. It also doesn't have all domain suppliers listed (in my case namecheap) which is one of the biggest providers out there. Recommendations ...

Decent email app needs modernising

What do you like best? I like that zoho mail feels lightweight to run and is quick to send and receive emails with. What do you dislike? The main look of the application is dated and doesn't look up to the standard of Microsoft Office 365 or google mail apps. Recommendations to others considering the product: Light weight and nimble. Ease of use. Ease of administration. I would recommend it. It's come a long way. What problems are you solving with the product? What benefits ...

Great Email for Business

What do you like best? I love that I can get all the features for so little out of my pocket! What do you dislike? If I had to pick something, I'd wish the HTML editor for the emails were a bit more advanced. Recommendations to others considering the product: Great and cost effective but may have a bit of a learning curve to some. What problems are you solving with the product? What benefits have you realized? Zoho Mail makes it super easy for me to save email templates ...

A perfect mail app

What do you like best? Zoho mail is the mail app which I needed and it is very easy to use and also it organizes your work, so it becomes more effective. It is very easy to send and receive the mails through this app and also it is accessible on both the web browser and mobile application too. What do you dislike? Mostly I use mobile app and this app sometimes shows mail on the notification but doesn't shows the mail when opened. So it might be a bug. There is no con from my side but ...

Easy for customer support

What do you like best? I like the remote login function that enables the support to connect remotely and help the customer service team What do you dislike? The graphics could be developed a bit or could be customised as per user needs . Recommendations to others considering the product: I can completely reccomend it to small enterprises where they need small powerful tool to handle sales support and their grievances What problems are you solving with the product? What ...

Very satisfied - works perfect with all email clients

What do you like best? I've been using zoho mail for a long time for my SMB. Works perfect with the email clients. What do you dislike? Could improve the design to search easier emails. What problems are you solving with the product? What benefits have you realized? Synchronizing works pretty good - use email client and thus pretty satisfied.

Nice mail tool, possible to use for free

What do you like best? It's possible to manage several inboxes/users with the free version. The client is loaded with functionalities and the mobile app works flawlessly. The first setup can be tricky but once you get it working, it will run forever. What do you dislike? The mention feature, which can be used for sharing the message with other users, is quite confusing. It creates a parallel conversation thread that if not managed cautiously, can become messy quite fast. Also the ...

Great Product, the free version is very helpful

What do you like best? Easy to create a free email for your small business. What do you dislike? We had email accounts hacked however this has was fixed by activating 2-factor authentication Recommendations to others considering the product: Start with the free version, it offers great features if you're a small business. What problems are you solving with the product? What benefits have you realized? Having multiple business emails without having to pay monthly. Saves ...

Its an amazing platform

What do you like best? It was easy to use and it had good features such as sync and automated email forwarding. You can even get access to zoho mail by buying their CRM software What do you dislike? Zoho is sometimes laggy and there are problem with zoho servers. Zoho company is based in chennai india and chennai has a pretty slow internet connections and the ISP's are not so good What problems are you solving with the product? What benefits have you realized? I use zoho mail ...

Best Mailing Service For Every Business & Personal

What do you like best? I have recently implemented zoho mail in my company project, and so far I liked it a lot.It makes communication really easy, it is worth noting that the customer service is excellent for the free service which is what I currently use in order is an excellent alternative to traditional email providers.make communication really easy with Zoho. What do you dislike? According to me there is nothing to dislike about the zoho. Recommendations to others considering ...