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Zoho Mail

Zoho Mail Reviews in July 2025: User Ratings, Pros & Cons

Secure your emails with Zoho Mail.

3.9

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Zoho Mail Reviews & Ratings

3.9

Very Good

Based on 523 ratings & 316 reviews

Rating Distribution

Excellent

(192)

Very Good

(77)

Good

(11)

Poor

(8)

Terible

(28)

Expert's Review

Zoho Mail has built a reputation as a reliable and affordable mail hosting service, catering to both personal and business needs. Users appreciate the seamless migration tool that simplifies transitioning from other providers. The various interfaces, including web, Windows app, and Android app, offer improved functionality compared to many competitors. Though ...Read more

Zoho Mail pros and cons

  • Affordable pricing compared to other email services.

  • Allows customization and branding of emails for a more professional look.

  • User-friendly interface with various features like calendars, notes, and tasks.

  • Good integration capabilities with external tools like Dropbox and Salesforce.

  • Inconsistent customer support responses, slow resolution, and lack of direct solutions.

  • Some users experienced difficulties in setting up custom domains and active sync for Outlook.

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Showing 171-180 out of 316

SM

Sudhanshu M

10/04/19

4 out of 5

Easy to set up

What do you like best? It's free, easy to set up. Friendly UI. Could like to Gmail or outlook later so don't have to login to zohomail every time. What do you dislike? A bit confusing at first as guides are based on old UI. What problems are you solving with the product? What benefits have you realized? Creating personalised email for works

MA

Muhammad A

10/04/19

4.5 out of 5

Great option of managing emails

What do you like best? The zoho mail is a brilliant and very affordable software and you can easil filter the spam email and make list and customize the groups of email accounts very easily through it What do you dislike? The zoho mail is very fine i have no issue with iit it works fine for me What problems are you solving with the product? What benefits have you realized? we manage the emails through zoho mail in a very effective way

LL

Louis L

10/03/19

4 out of 5

Excellent Alternative to Gmail.

What do you like best? Low Cost Domain based email that is fast and reliable. What do you dislike? The Setup can be a bit difficult to complete. Recommendations to others considering the product: If you do not mind a slightly more complex setup than Gmail, Zoho Mail is a cost friendly system. What problems are you solving with the product? What benefits have you realized? I have used Zoho email for SMB domain based accounts.

AI

Administrator in Online Media

09/30/19

5 out of 5

Functional and easy to use

What do you like best? You can get your own email address for your business for free, meaning it doesn’t have to be @zoho.com What do you dislike? Better at shutting down spam. Or at least make it more invisible for the user What problems are you solving with the product? What benefits have you realized? Free business email

CI

Consultant in Information Technology and Services

09/30/19

5 out of 5

Excellent

What do you like best? Easy to use free of cost. Better than Microsoft and Yahoo What do you dislike? Sometimes not compatible with gmail. Still problem solvable Recommendations to others considering the product: Yes What problems are you solving with the product? What benefits have you realized? Free

IP

ILYAS P

09/29/19

3.5 out of 5

Great option for start-ups

What do you like best? Zoho mail provides free email services with most of the important features included. You can also get the paid version with all the features by paying extra What do you dislike? Capacity is limited in the free version. What problems are you solving with the product? What benefits have you realized? When starting a business we will not have enough infrastructure to host a mail server or buy premium services.

IA

Industry Analyst / Tech Writer in Electrical/Electronic Manufacturing

09/28/19

3 out of 5

Good

What do you like best? Feature and arrangements in sorting of emails are connected with all the levels What do you dislike? Mainly low security level. I feel the security and document handling is low What problems are you solving with the product? What benefits have you realized? I started a domain free mail Id. Its using for my small level divisions

UI

User in Animation

09/28/19

3.5 out of 5

Good but not enough

What do you like best? It’s help and useful and easy to learn but sometimes it’s jammed for awhile What do you dislike? Need improve to become like messenger and I think you can What problems are you solving with the product? What benefits have you realized? I worked as social media manager and I think he is good to use

KP

Karen P

09/27/19

5 out of 5

Best email service for any scale of a business

What do you like best? Zoho email service is the best secure, reliable email service for users, including CRM, Form, Survey, Inventory, Invoice, Docs, Meeting, Show time, Desk, People It suite for any scale of a business. They have affordable plans for with many extra features engaged with mail service. Its fully function with all the web browsers and with mobiles as a mobile application with iOS and Android. What do you dislike? Zoho has many features, and work greatly, nothing to ...

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CI

Consultant in Computer Software

09/27/19

3 out of 5

Good to use, simple with required features

What do you like best? Simple to use, sending emails/ calendar invite is easy. What do you dislike? When replying or forwarding emails, extra line is added to earlier email. For long email chain it becomes difficult to read older emails. What problems are you solving with the product? What benefits have you realized? A formal communication channel for the company.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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