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9.3

SpotScore

Zoho Forms - Online Form Builder Software

Zoho Forms Reviews in September 2026: User Ratings, Pros & Cons

Collect, engage, and convert with customizable web forms.

4.57

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Starts from $12 / Month when Billed Yearly, also offers free forever plan

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Zoho Forms Reviews & Ratings

4.57

Excellent

Based on 141 ratings & 141 reviews

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Rating Distribution

Excellent

(102)

Very Good

(35)

Good

(2)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Zoho Forms works best for teams already using Zoho's ecosystem—Sheets, CRM, Desk, and Projects. If you rely on Salesforce, HubSpot, or other non-Zoho platforms, integration requires Zapier or custom webhooks, adding setup time and potential sync delays. Before shortlisting, verify that the form types you need (conditional logic, payment collection, file uploads) ...Read more

Zoho Forms pros and cons

  • Drag-and-drop form creation is fast and accessible for users without technical background.

  • Handles data collection, analysis, and surveys across customer interaction scenarios.

  • Integrates with other Zoho products, keeping workflows within the Zoho ecosystem.

  • Forms are customizable to match brand guidelines and specific requirements.

  • Advanced customizations require technical expertise, creating a barrier for some users.

  • Mobile-friendliness and design template variety are limited.

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Showing 61-70 out of 141

DB

Dave B

10/03/19

4.5 out of 5

A Must If You Use ZohoCRM

What do you like best? The integrations between the form tool and the CRM are very useful in creating some automation. Being able to access CRM fields as well such as contacts when users are filling out the form simplifies data entry. What do you dislike? There are limits to logic that other forms offer that create a requirement for some altering of the form to accommodate the limitations. Recommendations to others considering the product: Avoid if you don't use Zoho CRM ...

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AK

Abdullah K

09/26/19

4.5 out of 5

Brillaint for getting orders

What do you like best? The most thing i like about zoho forms is that it is very helpfull in taking the orders from the customer Now we just share a link of order form from zoho forms and the customer just fill that up and we can deliver that to it easily. It really saves our time in asking details customer What do you dislike? We had shared zoho firm link on facebook and Some times ut link broke down . What problems are you solving with the product? What benefits have ...

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CL

Celyne L

09/25/19

4 out of 5

Very usefull and complete

What do you like best? I use Zoho forms for my customers. The options are very easy to understand, it is easily configurable and it gives a very professional effect. My customers like to receive these forms and I get a lot of positive feedback on that. What do you dislike? What I dislike is that we are limited in the conditional fields. We can put one condition, but not a second one for the same field - for example, if we choose to display a field if x, then we can not reuse that ...

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LG

Lakshya G

09/18/19

4.5 out of 5

Most Probably The Easiest Method To Build Online Forms

What do you like best? Zoho Forms offers pre-built form templates and that saves a huge time to start from a scratch which is what I like the most. Apart from this app is very easy to use due to it's simple and easy to understand user interface. What do you dislike? It does not support all languages which is a bit upsetting thing for me. Recommendations to others considering the product: Zoho Forms requires you to sign up using your company name and email addresses. What ...

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AI

Administrator in Education Management

09/11/19

5 out of 5

The Most Affordable & Advanced Form Builder

What do you like best? Simplified Pricing (Based on the form submissions as well as the features). This fits for any department inside organisation! From internal assignment forms to building detailed submission forms! Possibilities are endless. What do you dislike? Outdated Templates! Limited Payment Gateway Integrations! Lacking 3rd party integrations (Outside Zoho, like Zapier)! Recommendations to others considering the product: If you are looking for an affordable ...

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UI

User in Real Estate

09/11/19

4 out of 5

Data collection is very easy with Zoho Forms.

What do you like best? Zoho ecosystem is very useful for Marketing department of any organization. It provides all kind of tools to enhance productivity and streamline various processes.Its easy interface allows user to create online forms very easily. Its form builder has almost every tool as per my requirements. Its Image Upload feature makes my forms more beautiful and it impresses my audience also. It works extremely amazing with Zoho Campaign. What do you dislike? They should ...

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SM

Shelby M

09/05/19

4 out of 5

Great Options with Full Customization

What do you like best? This product is a great system that integrates with many platforms, has open API and embed capabilities. What do you dislike? The interface looks quite dated and could use a modern facelift What problems are you solving with the product? What benefits have you realized? We are using the platform for input of contact information for clients.

HA

Haider Ali K

08/28/19

4.5 out of 5

Excellent for customers to give their order

What do you like best? The most helpfull thing in zoho is that it is very user freindly and their free version also have a loot of features specailly their templates are so good that really makes it simple and easy for you to go through yout work. What do you dislike? The zoho forms are working fine but some times their link broke up i don't know why. Recommendations to others considering the product: Your doing great kindly keep improving day by day What problems are you ...

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JB

Jhon Braylen M

08/22/19

4 out of 5

Simple, practical and affordable tool to coordinate data collection efforts.

What do you like best? Actually as a user it is a great help tool and it is also in the cloud, which does not have to acquire much extra equipment, since all I need is the internet. This tool is a drag-and-drop online form generator with a wide range of features that help us create and share forms, gather critical information and assign tasks to collaborate with team members. It allows you to design an online form in a simple way with a form generator; We simply drag and drop fields. ...

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AR

Abdur R

08/20/19

5 out of 5

Superb when it acmes to taking order

What do you like best? The zoho forms really helped me a loot in making great sales and it saves my time the most helpful thing i found in zoho forms is that it allows you to add image of the product in forms that makes very easy for our customer to select its desired product What do you dislike? I had used zoho forms and i don't have any dislikes in it it is working good for me Recommendations to others considering the product: keep the good work up you are doing a great job ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].