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9.3

SpotScore

Zoho Forms - Online Form Builder Software

Zoho Forms Reviews in September 2026: User Ratings, Pros & Cons

Collect, engage, and convert with customizable web forms.

4.57

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Starts from $12 / Month when Billed Yearly, also offers free forever plan

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Zoho Forms Reviews & Ratings

4.57

Excellent

Based on 141 ratings & 141 reviews

Are you using Zoho Forms?

Rating Distribution

Excellent

(102)

Very Good

(35)

Good

(2)

Poor

(1)

Terrible

(1)

Spotsaas Editor’s POV

Zoho Forms works best for teams already using Zoho's ecosystem—Sheets, CRM, Desk, and Projects. If you rely on Salesforce, HubSpot, or other non-Zoho platforms, integration requires Zapier or custom webhooks, adding setup time and potential sync delays. Before shortlisting, verify that the form types you need (conditional logic, payment collection, file uploads) ...Read more

Zoho Forms pros and cons

  • Drag-and-drop form creation is fast and accessible for users without technical background.

  • Handles data collection, analysis, and surveys across customer interaction scenarios.

  • Integrates with other Zoho products, keeping workflows within the Zoho ecosystem.

  • Forms are customizable to match brand guidelines and specific requirements.

  • Advanced customizations require technical expertise, creating a barrier for some users.

  • Mobile-friendliness and design template variety are limited.

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Showing 21-30 out of 141

SS

Sanjiev S

09/13/23

5 out of 5

"One stop solution for all your business needs"

What do you like best about Zoho One? 1. it has all the functions and applications a business need. 2. designing and development is easy. 3. integration with other applications and products are geting faster and reliable dayby day. 4. Quick support system. What do you dislike about Zoho One? 1. All of their applications under zoho oone is not configured to colabarate with each other well. 2. limitations on the account level settings and structure. 3. Some custamizations are hard to ...

Read more

RB

Ridhima B

07/12/23

5 out of 5

"All in One Solution for Sales, Marketing, Finance & Operations Integration"

What do you like best about Zoho One? It is best that gives you understanding of the no. of users, dashboard, admin interface is good, give understanding of no. of applications, users on a single application. Through this one can navigate, assign, deactivate, creation of account. One can even so applications used by user how many days or months back. What do you dislike about Zoho One? It is all good. No issues at all. There should be an easy way to submit request for increasing of licenses ...

Read more

AU

Anonymous User

05/23/23

5 out of 5

"More you use, more you love it!"

What do you like best about Zoho One? - crm - support desk - forms - contract sign All i want it in a good price! What do you dislike about Zoho One? Nothing at moment to note it. I haven't problem What problems is Zoho One solving and how is that benefiting you? One payment, one fee for a lot of software! Whatever you need it's inside the bundle! Fit perfect for small company, medium company or big company

RB

Ray B

05/16/23

5 out of 5

"I have had great success with Zoho One Apps"

What do you like best about Zoho One? Access to multiple apps that I use daily for one simple price. What do you dislike about Zoho One? Zoho support is fast, but not effective. What problems is Zoho One solving and how is that benefiting you? Multiple apps in one platform gives me the freedom to integrate seamlessly.

AU

Anibal U

05/13/23

5 out of 5

"Getting feedback instantly"

What do you like best about Zoho Forms? I like that, as a user, you only have to imagine what you need, and you can easily create it. I like the ease of customizing the forms or creating new ones. I can quickly share the link to get feedback from my customers instantly. What do you dislike about Zoho Forms? I'm just starting out and super delighted with the feedback I'm getting. So far, I have not encountered any obstacles. What you could ask for more already exists, and that is integration ...

Read more

AC

Alexis C

05/04/23

5 out of 5

"Keep customer feedback active"

What do you like best about Zoho Forms? I love the variety of templates to quickly and easily jumpstart data collection with your customers. What do you dislike about Zoho Forms? So far, everything has been great. It works excellently for me integrated with Bigin. What problems is Zoho Forms solving and how is that benefiting you? Zoho Forms has helped us to keep required customer information up to date constantly.

PM

Padhma M

04/30/23

5 out of 5

"Zoho One User Review"

What do you like best about Zoho One? One of the very best things about Zoho One is that you get a wide range of products for a cheap price. Since we don't pay for each product separately, it's a big advantage. On top of that, the integration between various products puts your business at ease. Easily customizable and time-saving. What do you dislike about Zoho One? The tech support is average and the interface is too convoluted. Some apps are slow, have limited functionalities, and are a ...

Read more

AS

Aishwarya S

04/25/23

5 out of 5

"Helpful Zoho!"

What do you like best about Zoho One? The UI of Zoho One is the thing which I like the most. A very simple, interactive and eye pleasing with so many colors! Apart from that, the easy accessibility of resources from one place, simply increases the productivity. Its affordability and all-in-one nature make it a desirable option for small and medium-sized businesses looking for an all-in-one software solution. What do you dislike about Zoho One? Nothing observed so far, which I disliked about ...

Read more

AU

Anonymous User

04/25/23

5 out of 5

"All in One App for All Your Needs"

What do you like best about Zoho One? There is everything you need in it and it allows native integration between its modules. What do you dislike about Zoho One? Too many settings to complete before going live What problems is Zoho One solving and how is that benefiting you? It's a great CRM tool which also solves many other needs such as HR processes, conducting webinars and sending marketing mails.

NC

Nicholas C

04/11/23

5 out of 5

"Easy Integration with Zoho Desk"

What do you like best about Zoho Forms? Integration with Zoho Desk is seamless. I initially planned on using Google Forms, but Zoho Forms does everything I need. With Google Forms, I would have needed a 3rd party app for integration, and this eliminates the extra level of complexity. What do you dislike about Zoho Forms? I haven't found a way so far to build dynamic forms. I want to use a dropdown at the beginning of the form to choose the path for form completion, but there doesn't seem to ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].