9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 971-980 out of 4147
SN
Spencer N
12/05/22
"This is the perfect solution for all of our helpdesk needs at an excellent value!"
What do you like best about Zoho Desk? The layout and ease to setup was a huge factor in our decision to pursue Zoho desk as our helpdesk alternative. The integration with our systems is excellent and the support team is super helpful!
RB
Rahul B
12/05/22
"Zoho Desk is a life saviour!"
What do you like best about Zoho Desk? The simplicity of Zoho desk makes it pretty easy to onboard new people What do you dislike about Zoho Desk?
AU
Anonymous User
12/02/22
"Zoho tools are awesome!"
What do you like best about Zoho Desk? This ticket system seemd to have everything we need...my team loves the layout and needing more time to explore the full capabilities.
SH
Shaagul H
12/02/22
"Unique technology tool to support any business"
What do you like best about Zoho Desk? The Zoho Desk is a unique technology tool due to the ticketing system and Knowledge Base combination With Single Sign On. The features are very easy to configure.
NW
Nick W
12/02/22
"Love Zoho Desk!!!"
What do you like best about Zoho Desk? I love Zoho Desk and their suite of services. I have been a customer for several years. What do you dislike about Zoho Desk?
DE
Diego E
12/01/22
"Very easy to personalize!"
What do you like best about Zoho Desk? All the features available and it allows you to personalize almost everything. What do you dislike about Zoho Desk?
KB
Kevin B
12/01/22
"Professional and great software!"
What do you like best about Zoho Desk? Zoho Desk maintains overview in customer contact. Due to the overview and good design, we offer the ultimate service What do you dislike about Zoho Desk?
CK
Christian K
12/01/22
"Trial Zoho Desk"
What do you like best about Zoho Desk? Easy to use, multilingual, fast to deploy What do you dislike about Zoho Desk?
AU
Anonymous User
11/30/22
"Zoho Desk is really cool!"
What do you like best about Zoho Desk? It is super easy to understand. No bugs to be found. What do you dislike about Zoho Desk?
VA
VICTOR A
11/30/22
"The use of the modules by Zoho has allowed us to centralize the communication of our clients"
What do you like best about Zoho Desk? This has allowed us less response time, 0 loss of contacts, and greater perception of quality and integration of our services before current and potential customers. They are modern and easy-to-use tools for our team.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
