9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1841-1850 out of 4147
SD
Sundarapandiyan D
12/07/21
"The Best Ticketing tool - Zoho"
What do you like best about Zoho Desk? Excellent tool to choose for helpdesk support, I never had a great experience in using a ticketing portals like this before. I strongly recommend this tool for remote, chat and collaborating with your team members and finally handling tickets.
AN
Alyasa N
12/07/21
"One-Stop solution for all helpdesk needs, Zoho desk serves well on its purpose."
What do you like best about Zoho Desk? Zoho Desk is the most complete solution which addressed our business needs. Ease of Use, User Interface, Features were some of the best in comparision. Cost effective.
AU
Anonymous User
12/07/21
"excellent help desk software"
What do you like best about Zoho Desk? Easy to manage. basic interface made getting accustomed to the software a piece of cake. What do you dislike about Zoho Desk?
AU
Anonymous User
12/06/21
"we have nothing negative to say about this tool, it has been a plus for us"
What do you like best about Zoho Desk? We have nothing negative to say about this tool, it has been a plus for us. Useful ticket tool to help our customers. There are even new updates planned to be usable with WhatsApp and other famous messengers.
AU
Anonymous User
12/06/21
"Nice! !"
What do you like best about Zoho Desk? Easy interface, easy way to get trial and to test features What do you dislike about Zoho Desk?
AS
Andres S
12/06/21
"Good Desk solution"
What do you like best about Zoho Desk? I think the simplicity of using Desk from Zoho it's the most exciting thing for me and my organization. What do you dislike about Zoho Desk?
NF
Neal F
12/06/21
"Zoho Desk Trial"
What do you like best about Zoho Desk? I've spent a few hours on the trial. Seems very easy and intuitive to use. Price is very competitive compare to other soutions I've considered.
AU
Anonymous User
12/06/21
"Pretty Good CRM"
What do you like best about Zoho Desk? Modules are highly customizable and licensing fees are a flat rate. What do you dislike about Zoho Desk?
AU
Anonymous User
12/04/21
"Every tool you need"
What do you like best about Zoho Desk? Zoho desk is easy to integrate with our website to handle support tickets and more. The ease of use and assigning tickets to different departments was what we were looking for. We also like the AI chat, Zia. Very useful so far.
PJ
Priyanka J
12/02/21
"Support desk for every business"
What do you like best about Zoho Desk? Zoho Desk has beenthe best solution for help center. They offer the best tool to manage website support, email correspondence and live chat with customers. Zoho desk also offers integration between CRM and other useful apps.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
