9.7
Spot Score
Efficient support for all your business needs.
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Starts from $7/user/month when yearly
Zoho Desk is a highly efficient help desk solution that streamlines customer support with its AI-driven automation, multi-channel capabilities, and seamless integrations. I find its smart ticketing system and self-service portal particularly valuable in improving efficiency and reducing agent workload. The platform’s advanced analytics provide actionable insights ...Read more
Easily integrates with Zoho applications and third-party tools, enhancing workflow automation.
Intelligent automation and AI-driven suggestions improve response efficiency and streamline support operations.
Businesses can manage customer inquiries from email, social media, and live chat within a single dashboard.
Zoho Desk offers a free trial with essential features, making it accessible for startups and small businesses.
Although mobile support is available, certain functionalities may be more limited compared to the desktop version.
Configuring advanced features and integrations may require time and technical knowledge.
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Showing 1061-1070 out of 4147
GA
Giovanni A
11/02/22
"Good Experience"
What do you like best about Zoho Desk? agile integration, easy usability, social integration What do you dislike about Zoho Desk?
AU
Anonymous User
11/02/22
"me falta hacer mas pruebas pero es una herramienta muy util"
What do you like best about Zoho Desk? poder asignar trabajos a mis personal y hacer el seguimiento y control necesarios, ademas de poder revisar en tiempo real todo la informacion que necesito para dar seguimiento y control
AU
Anonymous User
11/01/22
"Great service desk tool. Easy to use and navigate"
What do you like best about Zoho Desk? The website layout is very straightforward and easy to use What do you dislike about Zoho Desk?
KD
Kwame D
11/01/22
"When it comes to customer communication management, Zoho Desk is a complete and easy-to-use tool"
What do you like best about Zoho Desk? It's a full-featured platform with an engaging user experience; it's up-to-date, simple and professionally designed, allowing us to handle most customer interactions. By using articles and an ever-expanding knowledge base, we can automate an essential part of our customer service and make it more convenient for our customers. We found the quick responses from the Zoho Desk support staff to be extremely helpful during the early stages of our website ...
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TS
Tirso S
11/01/22
"Ainda estamos avaliando o produto"
What do you like best about Zoho Desk? Falicidade de uso, interface limpa e intuitiva What do you dislike about Zoho Desk?
JC
Jesse C
11/01/22
"So far it has been good"
What do you like best about Zoho Desk? It's all about the Simplicity, Efficiency and Ease of Use. What do you dislike about Zoho Desk?
SM
Sneha M
10/31/22
"A great platform to maintain all your tickets related need"
What do you like best about Zoho Desk? We can automate the process by creating templates What do you dislike about Zoho Desk?
CR
C R C
10/31/22
"Easy to Use Out of the Box"
What do you like best about Zoho Desk? Easy to get started, very helpful knowledgebase. No learning curve. What do you dislike about Zoho Desk?
MD
Mercedes D
10/31/22
"User friendly ticketing system"
What do you like best about Zoho Desk? So far, I like the workflows best and the customizable dashboard views. What do you dislike about Zoho Desk?
YY
Yiqi Y
10/31/22
"A good helpdesk system at a much affordable cost."
What do you like best about Zoho Desk? Like all Zoho online systems, Zoho Desk is simple and easy to use, with a lower price tag than its competitors. I like its Count Down view best as it allows agents to process tickets based on due date/time.
