Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons

"Zoho Most Useful CRM"

What do you like best about Zoho CRM? Its one of the best CRM I have used till now as it helps in managing our accounts very efficiently and correctly What do you dislike about Zoho CRM?

"Useful tool to manage sales of small, medium and large companies"

What do you like best about Zoho CRM? I like a lot Zoho CRM because it is really useful for any business since it allows you to have a huge growth in sales and advertising since it has a strong system that allows me to improve relations with My clients and at the same time earning new ones, without a doubt this is quite useful since it automates everything and makes the work much more fluid and above all efficient

"Zoho CRM"

What do you like best about Zoho CRM? Zoho CRM is a great, reliable CRM that is not too costly for the number of features that are offered in box. It is a great CRM for small businesses, as it is not cost-prohibitive and offers a lot of features outside of a simple sales app. We have also used the email marketing feature which is helpful for sending marketing material to clients.

"Zoho CRM provides the best ability to manage customer relationships."

What do you like best about Zoho CRM? Zoho CRM is recognized as an excellent cloud-based tool that allows us to manage customer relationships for sales, marketing and customer service. One of the features I loved about Zoho CRM is that it is available in services software such as "Saas" and you can access different browsers from different operating systems like: Linux, Mac OS X, Windows and mobile applications such as Android, iPad and iPhone. Making it a high availability advantage, I ...

"Simply the best CRM Product for small business."

What do you like best about Zoho CRM? eyond the basics of contact management, workflows and custom fields, Zoho CRM makes it especially easy to find the last communication and pick up right where you left off with any lead, deal, or client. It syncs with other Zoho products, as well as many external systems, making it perfect for a connected workflow. It also has an available API for creating custom application integrations. Creating custom workflows and approvals with Blueprint is a ...

"Easy to use - low cost CRM with great functionality"

What do you like best about Zoho CRM? I like the mobile app, easy to enter leads and follow up. Keeps me very organized. I like how you can customize your fields to your business.

"Event tracker "

What do you like best about Zoho CRM? It's very accurate and had a great user interface. It has many options to store sharable details and accustom with customer benefits

"Easy to use CRM"

What do you like best about Zoho CRM? Zoho CRM the price is right, automation for creating special filters, monitoring customer responses, reporting tools, SLA deadlines, agent tracking KPI metrics, ticket history tracking, notification options, secure portal, customer portal,

"Easy to use CRM "

What do you like best about Zoho CRM? Web Based Easy to Use and Setup CRM .I have used the CRM in the past before my company moved to a Cloud Based CRM, however Zoho was a great CRM to be used for a startup company

"good organization in a short time of the whole office and its work needs applying more services"

What do you like best about Zoho CRM? The organization and control of most of the efforts of the company that involve employees and customers is handled with the zoho crm, it is a good program that has long been implemented in the department with very good results that simplify my work, marketing It has been improved by increasing sales with a good service for each client in a personalized way, my point of view of the program is excellent because not only does it have what I need it is easy ...