spotsaas-logo
Get Listed

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

Add to compare

Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 911-920 out of 2471

MD

Milton D

02/26/20

4.5 out of 5

"Versatile commerce and sales management software with great tracking features"

What do you like best about Zoho CRM? The sales tracking process is one of the best that exists in CRM software, it has great qualities of collecting information that is of interest to the user which may be critical to both a sales team and the current projects in which they would be working. Its interface is very well organized for a correct and easy analysis which allows to structure better strategies based on the metrics collected by the application thus giving better results and an ...

Read more

RG

Radhika G

02/25/20

5 out of 5

"BEST MARKETING AND SALES TOOL EVER!"

What do you like best about Zoho CRM? Really this tool is very decent . it is fast and responsive . it offers lots of features. Everything is web based, which makes it easier to share information with your group members or back up data on the cloud.it is easy to calculate incentives and keep track of the progress report of the group members.it is easy to configure,I really like that Zoho allows Synchronising the social networks such as twitter, instagram, linkedin, and Facebook.email ...

Read more

AU

Anonymous User

02/22/20

5 out of 5

"Great tool to enable a small business"

What do you like best about Zoho CRM? Zoho has been essential for us in organizing our data and automating some of our processes What do you dislike about Zoho CRM?

SA

Sunita A

02/22/20

5 out of 5

"Best CRM Software to Manage Business Sales and Customer Relationships"

What do you like best about Zoho CRM? Easy to manage dashboard and custom Reports data using advance features. We can integrated with third party software for inventory management.

SG

Sukrit G

02/22/20

4 out of 5

"Really good CRM for sales"

What do you like best about Zoho CRM? The best thing are the search filters and sorting options which helps get work done quite easily and quickly. What do you dislike about Zoho CRM?

AU

Anonymous User

02/17/20

4 out of 5

"Great, but has one big flaw"

What do you like best about Zoho CRM? Easy to digest UI, simple but effective. The modules all relate to each other, making the whole CRM very impressive. What do you dislike about Zoho CRM?

AU

Anonymous User

02/12/20

4.5 out of 5

"Amazingly customizable"

What do you like best about Zoho CRM? There is little that the system can't do. You can streamline the process from input to analytics, and automate most of the process

WM

Winston M

02/03/20

4 out of 5

"Great service for Customer relationship management"

What do you like best about Zoho CRM? Zoho crm helps businesses to communicate with customers for their queries and get quick resolutions on the problems thus increasing overall productivity.

PB

Puneet B

01/29/20

4 out of 5

"YOU CAN CUSTOMIZE YOUR BUSINESS AS YOU WANT"

What do you like best about Zoho CRM? 1. IT IS FAST AND SECURE. 2. IT PROVIDE VARIOUS FEATURES .

AU

Anonymous User

01/24/20

4 out of 5

"Everything in one place"

What do you like best about Zoho CRM? I love being able to create a profile for each one of my clients. Adding notes, setting reminders, everything is organized in one place. I don't have to use outside calendars, or other planners to stay on track.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed