spotsaas-logo
Get Listed

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

Add to compare

Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 901-910 out of 2471

AU

Anonymous User

03/31/20

0.5 out of 5

"Difficult to implement and navigate"

What do you like best about Zoho CRM? I did not like Zoho at all--I found it difficult to even launch and never got past the implementation phase. What do you dislike about Zoho CRM?

AU

Anonymous User

03/30/20

4 out of 5

"Not Costly Tool"

What do you like best about Zoho CRM? I like 7/24 support. Its really helpfull. What do you dislike about Zoho CRM?

MH

Mike H

03/24/20

5 out of 5

"100% deliverance of perfectly coordinated sales and customer management."

What do you like best about Zoho CRM? Zoho CRM is especially built out for the sales and marketing automation and it has the ability to archive and organize all of our sales marketing procedures. Zoho CRM pushes in the perfect and precise market analytics and increases the customer interaction progress which drive towards converting from the low marketing sales rate into the highest sales marketing leads. For us, it might be more easier to convert the sales leads and instantly uses the ...

Read more

JA

Justin A

03/23/20

4.5 out of 5

"Standard solutions in the area of marketing, traffic and CRM"

What do you like best about Zoho CRM? Zoho CRM I see it as a service of high quality and professionalism by many aspects, it really is something very advantageous to achieve a service like this to boost marketing in an organization, is highly profitable and the results obtained when introducing a campaign to the market is extraordinary, since it allows many people to know the service that promotes the company, the experience obtained when working with this system is very good, because its ...

Read more

ZJ

Ziyan J

03/20/20

5 out of 5

"Valued CRM"

What do you like best about Zoho CRM? This Zoho CRM is very userfriendly which has aan attractive user interface where this was customised for our organization 6 months ago and we still use it without any hassle or any problems still and this is a very well organized CRM

AU

Anonymous User

03/19/20

3 out of 5

"Good interface"

What do you like best about Zoho CRM? Convenient and easy to use, I like the user interface What do you dislike about Zoho CRM?

CS

Christina S

03/19/20

4 out of 5

"Honestly one of the best customer relationship management software out there"

What do you like best about Zoho CRM? Among the strengths that Zoho CRM provides is how versatile it is when collecting data of interest for your sales team which is of total priority to be able to have an accurate insight of the entire sales process, the data are well organized to be analyzed and create strategies based on these to result in an increase in productivity and efficiency for our company. Its user interface is intuitive, easy to use with a modern look easy to digest

AU

Anonymous User

03/05/20

4.5 out of 5

"One of the Best CRM ZOHO"

What do you like best about Zoho CRM? Simple to use. Very good UI and smooth.

CK

Chenchu Kartheek T

02/28/20

5 out of 5

"Great CRM to have in our organisation"

What do you like best about Zoho CRM? easy to use and integrate customer details What do you dislike about Zoho CRM?

AF

Alfonzo F

02/27/20

4 out of 5

"Great CRM software with all tools needed to apply our marketing strategies"

What do you like best about Zoho CRM? Thanks to Zoho CRM I have been able to increase my numbers greatly thanks to its interface that despite being visually quite simple it is quite complete in the number of tools and options it offers us and if we consider which is one of the most economical choice that we can get for marketing strategies and customer follow-up and campaigns being this the reason why I use Zoho and what I like most about it

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed