Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

"Useful tool"

What do you like best about Zoho CRM? It is a great tool that integrates elements for interaction with customers and potential clients. Those elements can be marketing, social media, customer service, emails, inventory, among others

"Zoho CRM Is Great at managing you Sales Funnel"

What do you like best about Zoho CRM? I liked the Ease set up of CRm and how it adapts to suit your region. I also like the simple interface and above all I like incredible ability to automate a large number of things and Hard code the process so that everyone follows it with minimal training.

"zoho is an amazing crm software and it fit all my need"

What do you like best about Zoho CRM? freely customize module that work just best What do you dislike about Zoho CRM?

"With zoho crm you can enhance your evolution, stay in control and be your own manager."

What do you like best about Zoho CRM? Highlighting the best of zoho crm is its programming, which handles a last generation software that understands the ability to manage the different corporate values of a company, enhancing its development and obtaining positive results, which is undoubtedly convenient for the organization, since every advance that a program can generate, is very useful for the business system, which is why this program integrates so well with business organizations, due ...

"Zoho CRM Period!"

What do you like best about Zoho CRM? Zoho CRM allows us to track our leads, opportunities, contacts accounts. We don't have to rely on our memory, Zoho CRM does it for us.

"A great CRM to satisfy and retain customers."

What do you like best about Zoho CRM? Zoho CRM has been a great choice for me as it helped me to maintain customer relationships at the top of the priority. I found it to be very easy to use and quite affordable despite its integration with major companies like Google, Zendesk, Slack, LinkedIn, etc. It offers features like reports, profiles, defines roles, dashboards, etc. Even at the basic plan, you can find the best features.

"Excellent CRM software with a efficient email marketing system"

What do you like best about Zoho CRM? What I like most about this software are its functionalities that allow to adapt to my business in a very good way allowing me to send emails automatically to all my customers making them always informed either by sending invoices or information of Zoho CRM products fulfills the promise by offering us a fairly efficient email marketing system

"Ideal Solution"

What do you like best about Zoho CRM? Easy to use and integrates nicely with my Google contacts What do you dislike about Zoho CRM?

"Best CRM tool there is!"

What do you like best about Zoho CRM? The user interface is so easy and manageable. You do not need a Knowledge transfer session to understand how Zoho works. It's a great tool for non profits & corporate for application product support role or a position like Product Coordinator

"CRM software adapted for any need in these new times"

What do you like best about Zoho CRM? Let me start by saying that Zoho CRM is one of the best or may even be the best Customer Relationship Management software on the market. What I like about this software is that is quite useful for any manager or business owner who needs to adapt to the new modalities of advertising and sales funnels, since it is intuitive enough so you can learn to use it shortly time and with this, have short-term results. It is quite useful for all the tools it offers ...