9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 791-800 out of 2471
AU
Anonymous User
10/12/20
"Quite fantastic way to manage and build sales pipelines"
What do you like best about Zoho CRM? A user-friendly UI with built-in analytics. Very easy to generate reports. Gmail, Outlook, and Sales Navigator integrations are a fantastic way to capture prospects as our conversations happen.
AU
Anonymous User
10/09/20
"Powerful tool"
What do you like best about Zoho CRM? Unbelievable automatation opportunities. I was able to create different triggers and to optimize my marketing workflows. What do you dislike about Zoho CRM?
AU
Anonymous User
10/09/20
"Powerful tool"
What do you like best about Zoho CRM? Unbelievable automatation opportunities. I was able to create different triggers and to optimize my marketing workflows. What do you dislike about Zoho CRM?
JM
Jose Manuel P
10/08/20
"My customers relations and sales cycle at our sight"
What do you like best about Zoho CRM? Easy of use and rapid deployment. Results came up fast. What do you dislike about Zoho CRM?
NN
Niraj N
10/06/20
"A CRM worth your time and effort"
What do you like best about Zoho CRM? The first and the foremost thing that impresses you is the simplicity of the CRM. The user interface is very easy to navigate. With the basic package as well, it provides varieties of features like reporting, dashboard, customizable blueprint, sales forecasting and user control features.It is the easiest platform that can be integrated with other platforms. The API is simple and widely flexible. Customization is easy and readily available and some level ...
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TB
Thatyana B
09/29/20
"Innovation and leadership in sales"
What do you like best about Zoho CRM? Zoho CRM presents a complete management in the company's sales. We are able to monitor remotely and use all the resources that the software offers. It is possible to make meetings and presentations to customers making communication easier. Excellent sales performance. Sharing information with the team.
AU
Anonymous User
09/29/20
"Zoho CRM is excellent for managing your company's work"
What do you like best about Zoho CRM? The productivity of companies using Zoho CRM improves considerably because it takes care of maximizing the quality of the workflow, regardless of the size of the organization. It contains an artificial intelligence programmed to perform functions such as recommending to users the right time to contact your customers. It also advises you what tasks to assign to your employees, depending on their skills. The platform gives you the option to customize your ...
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TB
Thatyana B
09/29/20
"Innovation and leadership in sales"
What do you like best about Zoho CRM? Zoho CRM presents a complete management in the company's sales. We are able to monitor remotely and use all the resources that the software offers. It is possible to make meetings and presentations to customers making communication easier. Excellent sales performance. Sharing information with the team.
AG
Aman G
09/27/20
"Easy to Use Lead Management Solution"
What do you like best about Zoho CRM? The most important thing about ZOHO CRM is that all the leads stay in from the start and we can retrieve it whenever we feel like with all the information that has been put at the time of creating a lead. Another thing is that you can seamlessly assign leads to any of the sales rep at any point in time and an email is triggered instantly to notify that particular sales rep about the leads being assigned. We can put reminders, tasks, meetings schedules, ...
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YY
Yevhen Y
09/26/20
"Great CRM with a lot of custom functions"
What do you like best about Zoho CRM? Zoho CRM offers a wide range of opportunities to create a powerful system. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].