Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

"A Beginner's CRM"

What do you like best about Zoho CRM? Zoho is a great messaging and organizational tool. It is a great way to organize projects. What do you dislike about Zoho CRM?

"Solid CRM for keeping track of your pipeline"

What do you like best about Zoho CRM? I used the free version and it was a good tool for managing my pipeline What do you dislike about Zoho CRM?

"ZohoCRM made my sales processes faster"

What do you like best about Zoho CRM? ZohoCRM made my sales processes faster, which allowed me to save time and money in tests with other software, the interface is very easy and didactic to use so it does not require great support to function in the tool. It allows several contact options such as email, live chat and phone calls, a good solution to email marketing ... fact that has achieved great increase in our portfolio of satisfied customers, it is simply one of the best CRM software we ...

"En mi opinion No es el más fácil de usar"

What do you like best about Zoho CRM? La gestión de relaciones con el cliente de Zoho tiene algunas características excelentes, pero no es el software más fácil de usar. Fue genial para registrar datos sobre cuándo se hicieron llamadas y notas sobre una llamada. También fue genial para programar futuras tareas. Había mucho que aprender sobre el uso del software y no creo que pudiera aprender todo lo que podía hacer.

"Best Single User CRM Available"

What do you like best about Zoho CRM? The cost for Zoho CRM cannot be beat, it's free for a single user. Plus the features that are included are extremely useful. I recommend Zoho CRM to my clients and peers often.

"Great CRM with Lots of Options"

What do you like best about Zoho CRM? I like that Zoho CRM has a free version that allows you to get some real use out of it before needing to upgrade to subscription option. The marketplace includes add-ons to expand the CRM with Desk for support, Forms for capture and Analytics for reporting. It is on the right track. The social tools are a great option.

"Zoho CRM review"

What do you like best about Zoho CRM? easy to set up and easy to rollout. I'm not sure on the other functionality at this point What do you dislike about Zoho CRM?

"My advertising and my sale increased thanks to the treatment I achieved with customers through zoho"

What do you like best about Zoho CRM? Currently it is quite difficult for all companies to fully understand the customer and meet their needs generating positive opinions, my work day by day has been made easier thanks to the zoho crm, the software really is very good offers a modern platform and some tools very good that help me to establish the cycles of all clients and their histories and be able to manage the best system for marketing sales or supports and meet the needs of customers, ...

"ZOHO CRM BASICALLY USED FOR GROWTH OF THE BUSINESS."

What do you like best about Zoho CRM? Zoho CRM can automate daily business activities, track sales, and engage customers in different platforms.Zoho CRM offers a wide range of benefits, most of which related to closing more sales and attracting more customers.

"Hands down, best CRM software I have used to this day"

What do you like best about Zoho CRM? Prices far below competitors and Zoho can do everything more pricey solutions can! Quick to learn and simple integrations of third party vendors.