spotsaas-logo
Get Listed

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

Add to compare

Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1561-1570 out of 2471

AU

Anonymous User

02/14/19

4 out of 5

"Customizable CRM tool that adapts to a wide range of sales environments."

What do you like best about Zoho CRM? High level of customization possible and able to be used in a variety of environments. What do you dislike about Zoho CRM?

SB

Sean B

02/14/19

3 out of 5

"I really wanted to like this CRM but it was stuck in the 80's"

What do you like best about Zoho CRM? It was a really low-cost option that checked the boxes of a basic CRM. I also liked all of the Zoho products that connect to one another.

AU

Anonymous User

02/14/19

4 out of 5

"Zoho CRM for Business "

What do you like best about Zoho CRM? Zoho is very simple and effective tool for sales team. Which will help us to evaluate the sale performance What do you dislike about Zoho CRM?

DA

Dorian A

02/12/19

5 out of 5

"Overal A Great way to streamline CRM"

What do you like best about Zoho CRM? We have had Zoho near start up in 2010 and they have done a great job creating solutions so every day business managment. Zoho CRM is easy to use and a great tool to advance your business

MR

Mathew R

02/12/19

5 out of 5

"A Great Tool"

What do you like best about Zoho CRM? It is very user friendly, has a great user interface, and is able to store so much client information. It is a genuinely great and handy tool. Also, the ability to have multiple users in the program, and filter clients by specific user, is also a very positive feature that we all enjoy.

BD

Brittany D

02/12/19

4 out of 5

"Best Basic CRM"

What do you like best about Zoho CRM? Ability to customize the modules, fields, layouts and workflow to meet specific business needs. Flexible reporting options, easy to customize existing reports and create new reports.

AU

Anonymous User

02/12/19

0 out of 5

"Worst CRM EVER"

What do you like best about Zoho CRM? There is absolutely nothing that I like about his CRM tool. It is not user friendly at all. What do you dislike about Zoho CRM?

AU

Anonymous User

02/11/19

5 out of 5

"Best daily task system"

What do you like best about Zoho CRM? I love that this system keeps me organized and helps me to close more deals because it keeps track of who who I need to call and when. Love the notes system.

DF

dean f

02/10/19

4.5 out of 5

"Cool"

What do you like best about Zoho CRM? Zoho meeting. It's the easiest program o have ever used. No clients have problems logging in And we like the CRM

MC

Mahid C

02/09/19

5 out of 5

"Fantastic platform for all your business sale needs"

What do you like best about Zoho CRM? I love the streamlined nature of the platform which provides an overview of the timeline related to each sale. It is easy to update and keep track of all sales.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed