9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1561-1570 out of 2471
JL
Jordan L
02/14/19
"Wouldn’t trade it. "
What do you like best about Zoho CRM? It’s an easy to use interface and allows me to manage my customer relations What do you dislike about Zoho CRM?
AU
Anonymous User
02/14/19
"Zoho CRM for Business "
What do you like best about Zoho CRM? Zoho is very simple and effective tool for sales team. Which will help us to evaluate the sale performance What do you dislike about Zoho CRM?
AU
Anonymous User
02/14/19
"Zoho CRM keeps you on the same page"
What do you like best about Zoho CRM? I am able to see notes of the last contact anyone on my team had left so we don't misquote or duplicate. What do you dislike about Zoho CRM?
DA
Dorian A
02/12/19
"Overal A Great way to streamline CRM"
What do you like best about Zoho CRM? We have had Zoho near start up in 2010 and they have done a great job creating solutions so every day business managment. Zoho CRM is easy to use and a great tool to advance your business
BD
Brittany D
02/12/19
"Best Basic CRM"
What do you like best about Zoho CRM? Ability to customize the modules, fields, layouts and workflow to meet specific business needs. Flexible reporting options, easy to customize existing reports and create new reports.
MR
Mathew R
02/12/19
"A Great Tool"
What do you like best about Zoho CRM? It is very user friendly, has a great user interface, and is able to store so much client information. It is a genuinely great and handy tool. Also, the ability to have multiple users in the program, and filter clients by specific user, is also a very positive feature that we all enjoy.
AU
Anonymous User
02/12/19
"Worst CRM EVER"
What do you like best about Zoho CRM? There is absolutely nothing that I like about his CRM tool. It is not user friendly at all. What do you dislike about Zoho CRM?
AU
Anonymous User
02/11/19
"Best daily task system"
What do you like best about Zoho CRM? I love that this system keeps me organized and helps me to close more deals because it keeps track of who who I need to call and when. Love the notes system.
DF
dean f
02/10/19
"Cool"
What do you like best about Zoho CRM? Zoho meeting. It's the easiest program o have ever used. No clients have problems logging in And we like the CRM
MC
Mahid C
02/09/19
"Fantastic platform for all your business sale needs"
What do you like best about Zoho CRM? I love the streamlined nature of the platform which provides an overview of the timeline related to each sale. It is easy to update and keep track of all sales.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].