Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons

"BEST CRM"

What do you like best about Zoho CRM? Easy to utilize and modify. I came into Zoho CRM subsequent to utilizing a more seasoned rendition of MS Dynamics. Adored how simple I could import every one of my information and get a work process setup very rapidly. It is an extremely simple crm to utilize. I adore the way that you can discover things in the pursuit and once you begin composing the majority of the customers that you have just added to zoho begin poppin up.

"Zoho CRM review la platafroma de chat que te benefica"

What do you like best about Zoho CRM? Este servicio de chat es excelente para gestionar las relaciones con los clientes, ya que podemos capturar clientes mas calificados y tener un mejor conocimiento del mercado, lo cual se traduce en mayores ingresos, hay muchas plataformas de CRM en el mercado, pero a un costo demasiado elevado en este punto ZOHO va a la ventaja ya que tiene una completa solución de gestión de las relaciones con los clientes a un precio justo, otras de sus ventajas es que ...

"Zoho Crm is easy and very productive to use"

What do you like best about Zoho CRM? I like Zoho because it allows easy understanding of its use thanks to its complete platform, allowing it to adapt and adjust it to the main needs. It gives good performance for the best results in the development of our business, if you notice a lot of progress. It is great to record the data of calls and notes showing how they were made and also contains all the functions that most CRM use, which are: loading potential clients, creating and sending ...

"Decent way to keep track of potential clients "

What do you like best about Zoho CRM? I like that it is very user friendly. All the templates and contacts are easy to create and find What do you dislike about Zoho CRM?

"Decent product, slow support"

What do you like best about Zoho CRM? It is a good alternative to salesforce, for a substantially lower price. In addition the workflow rules are very powerful and provide good options for expanding offerings.

"Productivity Through the Roof"

What do you like best about Zoho CRM? The ease of keeping track of customer invoices, contracts, etc. What do you dislike about Zoho CRM?

"Easy to use, set up, integrate"

What do you like best about Zoho CRM? You do not need a software engineer to set up Zoho, input customer data and connect to marketing automation tools. Much easier than Salesforce, but less integrations if you need that. Good for smaller companies.

"It has its up and downs for sales"

What do you like best about Zoho CRM? I like the easy conversion from leads to accounts. Also a big fan of the business card scanner, makes it easy after conferences to add leads into Zoho

"I really wanted to like this CRM but it was stuck in the 80's"

What do you like best about Zoho CRM? It was a really low-cost option that checked the boxes of a basic CRM. I also liked all of the Zoho products that connect to one another.

"Customizable CRM tool that adapts to a wide range of sales environments."

What do you like best about Zoho CRM? High level of customization possible and able to be used in a variety of environments. What do you dislike about Zoho CRM?