Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons

"A simple and realistic CRM tool."

What do you like best about Zoho CRM? Zoho is a simple CRM tool for the business of marketing and gives us many reliable features for upgrade our business of marketing. Zoho CRM integrate with Google Docs and also with Google Apps and provide us basic opportunity to advertise about our product. We can describe all the features of our product in front of clients and also make changes in the product as requirement of customer. Customer tracking and send Email to customer is very potential for ...

""The best CRM in the market""

What do you like best about Zoho CRM? It enables our organization to streamline the pre-deals and deals processes,it advances our incomes in a shorter time, likewise connecting in interpersonal organizations is dynamic and simple to utilize. The help group is caring enough to show you through how to utilize Zoho CRM. It incorporates very well with other Zoho items like crusade, Zoho contacts.

"Great tool for small-mid scale companies"

What do you like best about Zoho CRM? Its a great tool for small to mid level companies, they dont have to subscribe to costly softwares like salesforce What do you dislike about Zoho CRM?

"Zoho is the CRM that offers the tools for a correct database. "

What do you like best about Zoho CRM? Actually Zoho seems to me a complete software since it allows the company to optimize the pre-sales and sales processes, in truth it is very dynamic and easy to use, it allows us to optimize our revenues in a shorter time, also interacting in social networks is very easy in general we like a team very much.

"An Amazing Resource for Customer Retention!"

What do you like best about Zoho CRM? Zoho CRM has streamlined the way we have been able to run our operations team. This tool has made it easy for us to both retain and acquire new business as well. the operations team loves it, because it puts all of the important resources in one place. All of these resources can be used on the app or on the website, which is extremely convenient .

"My First and Best CRM"

What do you like best about Zoho CRM? It is easy to use. The support team is very kind enough to teach you through how to use Zoho CRM. It was amazing how they called me, shared the screen with me and taught me how to use the CRM. It integrates very well with other Zoho products like campaign, Zoho contacts. It keeps track on all the sales processes and helps in organizing the sales and marketing department. I'm using it even now.

"Good customizable CRM "

What do you like best about Zoho CRM? Customization alternatives are available.we can include channels according to our benefit, Contracts and arrangements have separate pages which empowers to discover the development of a lead.Tasks have 2 methods of updates and this decreases the update sends streaming in. Likewise the identification demonstrates the past due errands. Errands have choice inside to change according to the completion.We could incorporate our calling choices in the page. ...

"Very capable CRM, but not as polished as some more established tools"

What do you like best about Zoho CRM? Flexibility, open system, integration relatively simple What do you dislike about Zoho CRM?

"Zoho crm helped me get more customers and increase my sales"

What do you like best about Zoho CRM? Zoho crm helped me get more customers and increase my sales, this is why I like this tool more, it serves to personalize your mail with your company logo, it is also easy to use and according to what I have observed with this software, you can take care of my clients and thus get improve my sales in automatic while I use my time in other activities of interest for my company, until the moment I am very satisfied with this tool

"Zoho CRM Review"

What do you like best about Zoho CRM? Zoho CRM has a good support. What makes this CRM solution efficient is its speed and affordability. Keeping track of our custmers conversations using Zoho CRM is easy.