spotsaas-logo
Get Listed

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

Add to compare

Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1411-1420 out of 2471

SO

SILAS O

06/01/19

4 out of 5

"It Helps in Maintaining a Good Relationship with Our Clients"

What do you like best about Zoho CRM? This is one the most affordable CRM in the world of business today. It has been helping us as a company in maintaining a good relationship with our customers. It is a good platform that help the business managers in organizing and managing different business operations in one place. It connects with the social media accounts allowing our marketers to market our goods and services in those platforms.

SO

SILAS O

06/01/19

4 out of 5

"It Helps in Maintaining a Good Relationship with Our Clients"

What do you like best about Zoho CRM? This is one the most affordable CRM in the world of business today. It has been helping us as a company in maintaining a good relationship with our customers. It is a good platform that help the business managers in organizing and managing different business operations in one place. It connects with the social media accounts allowing our marketers to market our goods and services in those platforms.

EG

Ed G

05/31/19

5 out of 5

"Amazing and powerful CRM!"

What do you like best about Zoho CRM? Zoho is one of my most favorite company, because it has a lot of integrations and customizations for affordable price. It has blueprints, workflows and more to help you configure the CRM platform for your company.

RM

Ridhima M

05/31/19

5 out of 5

"Great system to tracks the daily calls & revenue generated by Sales Team Members"

What do you like best about Zoho CRM? Zoho CRM has a great dashboard which can help you track daily sales with sales person & revenue . Set a healthy competition with the team. It also tracks the number of calls done by the sales team. Weekly monthly & monthly top contribution sales person.

NS

Natalia S

05/31/19

3 out of 5

"Very good experience"

What do you like best about Zoho CRM? I like the different status you can provide to each expense, and the capability of grouping the tickets when I need to review them in order to approve the reports

AU

Anonymous User

05/31/19

4.5 out of 5

"Zoho CRM- CRM at its best"

What do you like best about Zoho CRM? Zoho CRM is a tool I use each day for managing my customers and prospects. The application is extremely user-friendly, and their support team is responsive and always available.

KM

Keila M

05/31/19

4.5 out of 5

"Zohocrm is a very balanced platform to manage clients"

What do you like best about Zoho CRM? Something that we have liked a lot since the beginning of our experience with Zohocrm is its wide spectrum of tools to communicate with our potential customers. It combines the call system quite well with the implementation of online chats. We like very much to be able to catalog each client according to the average earnings we get from them. Its function to monitor the performance analytics of each client is highly automated.

AU

Anonymous User

05/30/19

5 out of 5

"ZOHO RockS!"

What do you like best about Zoho CRM? Easy to use and intuitive interface. Love the email integration What do you dislike about Zoho CRM?

AU

Anonymous User

05/30/19

3.5 out of 5

"Everyday User"

What do you like best about Zoho CRM? Zoho is the heart of all my contacts, I am able to manage my customers and prospects on a daily basis all in one place. What do you dislike about Zoho CRM?

AU

Anonymous User

05/30/19

3.5 out of 5

"Everyday User"

What do you like best about Zoho CRM? Zoho is the heart of all my contacts, I am able to manage my customers and prospects on a daily basis all in one place. What do you dislike about Zoho CRM?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed