9.8
SpotScore

Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1231-1240 out of 2471
SJ
Sean J
09/16/19
"Great CRM software with multiple functionalities for real estate agents"
What do you like best about Zoho CRM? I like best that Zoho has a great leads management interface. This has been especially useful for me as a real estate agent to help manage client lists and more. I think that this interface is very versatile for many industries and can be used in multiple ways. I also think that zoho's automation abilities are awesome. By being able to automate the collection of information from client profiles and invoicing from this information, I save a lot of time ...
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CJ
Cort J
09/16/19
"Easy to use CRM software with lots of functional abilities"
What do you like best about Zoho CRM? I think that zoho is a very versatile CRM for companies. As a real estate firm, it fills important needs through its leads management functionality. Its leads management interface is clean, easy to use, and offers many ways to add information about clients, as well as notes about previous conversations. The CRM itself has some good flow dashboarding to measure agent success in their markets and more.
BG
Brooke G
09/16/19
"Easy CRM that makes my life tons easier"
What do you like best about Zoho CRM? I think the thing that I like about zoho the most is that it has a bunch of different dashboards that real estate agents can use. I am able to view my leads processing times and other reporting at the end of the month to see how I did without any sort of manual calculation. I also really like the leads management interface, as this is always a difficult thing to keep track of for real estate agents who have many clients across the city.
CJ
Cort J
09/16/19
"Easy to use CRM software with lots of functional abilities"
What do you like best about Zoho CRM? I think that zoho is a very versatile CRM for companies. As a real estate firm, it fills important needs through its leads management functionality. Its leads management interface is clean, easy to use, and offers many ways to add information about clients, as well as notes about previous conversations. The CRM itself has some good flow dashboarding to measure agent success in their markets and more.
SJ
Sean J
09/16/19
"Great CRM software with multiple functionalities for real estate agents"
What do you like best about Zoho CRM? I like best that Zoho has a great leads management interface. This has been especially useful for me as a real estate agent to help manage client lists and more. I think that this interface is very versatile for many industries and can be used in multiple ways. I also think that zoho's automation abilities are awesome. By being able to automate the collection of information from client profiles and invoicing from this information, I save a lot of time ...
Read more
AB
Andres B
09/16/19
"Great CRM software for real estate sales - has tons of functionality!"
What do you like best about Zoho CRM? I think that the wide amount of dashboards that zoho provides is the part that makes it a great CRM software overall. For my firm specifically, we have been using the leads and customer cycle management dashboards the most because they offer the most benefit. Otherwise, zoho has been an easy way to manage all the different levels of customers(prospect, client, lease signed) because of its easy modification and abilities to process invoices, etc.
AU
Anonymous User
09/15/19
"Top notch "
What do you like best about Zoho CRM? They allows small businesses to manage their contacts and automate their email marketing and lead generation tasks. What do you dislike about Zoho CRM?
AU
Anonymous User
09/15/19
"Complete package for bussiness needs"
What do you like best about Zoho CRM? what i like most they have all optiob for standard bussiness requirement. What do you dislike about Zoho CRM?
MG
Morgan G
09/15/19
"Love the leads management functionality as a real estate agent"
What do you like best about Zoho CRM? I like Zoho's lead management functionality because it helps me manage my day and work based on the status of each type of lead. Zoho's auto invoicing also makes form processing all the more easier, letting me focus on talking to my clients more than paperwork.
KS
Kevin S
09/14/19
"Gets the job done"
What do you like best about Zoho CRM? Zoho CRM allows our small team to always be in the know regarding our prospects and current customers. It allow myself as Team Leader to know exactly where our team members are on each deal. As well, the crm easily connects to your marketing page which allows easy tracking on lead statues.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].