Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons

"Highly recommended software that is easy to use"

What do you like best about Zoho CRM? I think that zoho was really easy to pick up and learn right off the bat. Being able to work with the leads management interface without any troubles was awesome. Further, the leads management dashboard is very well developed and has allowed me to process my clients data into forms that are eventually invoiced to brokers automatically once I mark the sales as complete, this automation has been time saving and easy to implement.

"Highly recommended CRM software for client and leads management"

What do you like best about Zoho CRM? I have been using Zoho CRM mostly for leads management and dashboarding regarding my business generation and I love it so far. I think that leads management has so many functionalities for handling clients such as different groups, different process, and more, that it is a very versatile tool. Further, I have been using the dashboarding feature to generate ways for me to measure my sales against the top agents, and I think the service works very well ...

"Easy client management CRM for leads and dashboarding"

What do you like best about Zoho CRM? I think that the best thing about zoho is how easy the complex features are to use. The leads management interface is not at all hard to organize according to my needs as well as integrate into the other dashboards that I have - such as pending work categorization. I think that the interface is really nice and visually appealing as well. Lastly, I also like that the custom reporting features are efficient and easy to implement across the board with ...

"OK softfware because of cost "

What do you like best about Zoho CRM? The cost is free. That is the big win here. What do you dislike about Zoho CRM?

"Great CRM Software for real estate firms"

What do you like best about Zoho CRM? I like that zoho has this large amount of dashboards for multiple uses. The most useful one to me has been the leads management interface to separate clients up by the stage of leasing that they are in. This interface has great prioritization and sorting sections so that real estate agents can keep track of the clients that they have spoken to, ones they haven't, and the converted clients ready for invoicing.

"Great CRM Software for real estate firms"

What do you like best about Zoho CRM? I like that zoho has this large amount of dashboards for multiple uses. The most useful one to me has been the leads management interface to separate clients up by the stage of leasing that they are in. This interface has great prioritization and sorting sections so that real estate agents can keep track of the clients that they have spoken to, ones they haven't, and the converted clients ready for invoicing.

"Good for CRM but not great for Project Management "

What do you like best about Zoho CRM? - Project CRM - Zoho Timesheet

"This is a very powerful tool even in free version"

What do you like best about Zoho CRM? It offers a lot of features EVEN in free version and there is very very nice time hystory and iterdependent data fields which offers you a comprehensive view.

"A smart and stable CRM tool for managing the business of sales."

What do you like best about Zoho CRM? Zoho is a good design CRM tool and it comes with specific features that let us manage any kind of business especially sales business. It's a customizable tool and also let us customize our product regularly and allows us to build a strong relationship with the customer. Its integration with social media application let us present our product in front of online users and we can get customer easily for deals via this tool. This tool mostly used for ...

"Great CRM software for real estate sales - has tons of functionality!"

What do you like best about Zoho CRM? I think that the wide amount of dashboards that zoho provides is the part that makes it a great CRM software overall. For my firm specifically, we have been using the leads and customer cycle management dashboards the most because they offer the most benefit. Otherwise, zoho has been an easy way to manage all the different levels of customers(prospect, client, lease signed) because of its easy modification and abilities to process invoices, etc.