Zoho CRM Reviews in November 2026: User Ratings, Pros & Cons

"A faster engine for product marketing."

What do you like best about Zoho CRM? Zoho CRM provides us high functionality and comes with a bundle of features to manage product information. It enables to create of a relationship with customers and Zoho has the ability to customized projects converted into customization. Zoho is a great tool for contact management service to provide a high tool that enables the storage, tasking management and organized product plan with a team member. It is easy to make conversion form lead accounts ...

"Highly recommended software that is easy to use"

What do you like best about Zoho CRM? I think that zoho was really easy to pick up and learn right off the bat. Being able to work with the leads management interface without any troubles was awesome. Further, the leads management dashboard is very well developed and has allowed me to process my clients data into forms that are eventually invoiced to brokers automatically once I mark the sales as complete, this automation has been time saving and easy to implement.

"Very nice CRM - Great choice!"

What do you like best about Zoho CRM? Its very flexible and strong! I love the automation that zoho provide to us. Everything is in one place, it make it very convenient for the user to collaborate. Also, the price is very convenient. I have look into salesforce and realize that it's complex and way more expensive. Zoho is a sure shot and it can improve while you grow.

"OK softfware because of cost "

What do you like best about Zoho CRM? The cost is free. That is the big win here. What do you dislike about Zoho CRM?

"Good for CRM but not great for Project Management "

What do you like best about Zoho CRM? - Project CRM - Zoho Timesheet

"This is a very powerful tool even in free version"

What do you like best about Zoho CRM? It offers a lot of features EVEN in free version and there is very very nice time hystory and iterdependent data fields which offers you a comprehensive view.

"Great CRM Software for real estate firms"

What do you like best about Zoho CRM? I like that zoho has this large amount of dashboards for multiple uses. The most useful one to me has been the leads management interface to separate clients up by the stage of leasing that they are in. This interface has great prioritization and sorting sections so that real estate agents can keep track of the clients that they have spoken to, ones they haven't, and the converted clients ready for invoicing.

"Great CRM Software for real estate firms"

What do you like best about Zoho CRM? I like that zoho has this large amount of dashboards for multiple uses. The most useful one to me has been the leads management interface to separate clients up by the stage of leasing that they are in. This interface has great prioritization and sorting sections so that real estate agents can keep track of the clients that they have spoken to, ones they haven't, and the converted clients ready for invoicing.

"Great CRM software for real estate sales - has tons of functionality!"

What do you like best about Zoho CRM? I think that the wide amount of dashboards that zoho provides is the part that makes it a great CRM software overall. For my firm specifically, we have been using the leads and customer cycle management dashboards the most because they offer the most benefit. Otherwise, zoho has been an easy way to manage all the different levels of customers(prospect, client, lease signed) because of its easy modification and abilities to process invoices, etc.

"A smart and stable CRM tool for managing the business of sales."

What do you like best about Zoho CRM? Zoho is a good design CRM tool and it comes with specific features that let us manage any kind of business especially sales business. It's a customizable tool and also let us customize our product regularly and allows us to build a strong relationship with the customer. Its integration with social media application let us present our product in front of online users and we can get customer easily for deals via this tool. This tool mostly used for ...