9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1101-1110 out of 2471
KR
Katelyn R
10/22/19
"Zoho had nice features but was costly."
What do you like best about Zoho CRM? I love that Zoho allows you to connect Zoho Mail with the CRM. It is an easy way to keep track of all your clients and communication with them.
AU
Anonymous User
10/21/19
"Best CRM with multiple features."
What do you like best about Zoho CRM? Zoho CRM is best to manage any kind of requirements in the organization. This comes with multiple features and we can easily add or modify existing features easily. It is one of the cheapest and reliable CRM.
AU
Anonymous User
10/21/19
"Review for Zoho CRM"
What do you like best about Zoho CRM? It's very user friendly and allows a systematic way to interact with customers. What do you dislike about Zoho CRM?
AU
Anonymous User
10/21/19
"A good CRM"
What do you like best about Zoho CRM? A good CRM at this pricing. Good for organization from small to mid size What do you dislike about Zoho CRM?
AU
Anonymous User
10/21/19
"A good CRM"
What do you like best about Zoho CRM? A good CRM at this pricing. Good for organization from small to mid size What do you dislike about Zoho CRM?
AU
Anonymous User
10/20/19
"Zoho an amazing platform to raise request for your queries and track the same at real time"
What do you like best about Zoho CRM? Zoho has make mine and my team life so easy as its helps to raise request quickly and flow the same to respective resolver bucket and helps to track the status at sime time
AU
Anonymous User
10/20/19
"Very Fast growing support to business "
What do you like best about Zoho CRM? Zoho is nonstop bed form for supporting to your business where you can get all type of the software support to your organisation in terms of CRM HR marketing and other things.
JR
John R
10/19/19
"Great user experience"
What do you like best about Zoho CRM? It's easy to handle, the dashboard is intuitive and has a lot of functions to monitor all stages of the sales cycle. Zoho CRM also has a robust system to qualify leads. We can maintain communication through email and chat with our customers without losing important details.It allows us to make more accurate decisions with performance metrics, we can also analyze a large volume of data and observe them in a simple dashboard. Overall, the user experience ...
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AU
Anonymous User
10/19/19
"Great features"
What do you like best about Zoho CRM? Zoho CRM has lots of bells and whistles that are useful for a sales team and tracking leads through the completion of the sale. Really appreciate the linkedin plugin that make the tracking of linkedin contacts within the zoho easy.
AU
Anonymous User
10/19/19
"Zoho CRM seemed counterintuitive in use"
What do you like best about Zoho CRM? Zoho CRM was priced affordably and performed basic contact management tasks. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].