9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1071-1080 out of 2471
LV
Lijin V
10/24/19
"Good CRM for the Best Price - Zoho CRM"
What do you like best about Zoho CRM? Zoho offers affordable cost for the features offered, Great design layout and It is also a clean which makes it easy to use. The best part though is the integration it offers with the Zoho suite of products. Overall the CRM has a lot of robust capabilities.
AJ
Anthony J
10/24/19
"Easier Then SalesForce"
What do you like best about Zoho CRM? I like to be ability to see all of my input options quickly and easily so I can put lead information in and it not be a chore. What do you dislike about Zoho CRM?
NM
Nelius M
10/24/19
"Streamline customer relations with zoho"
What do you like best about Zoho CRM? Daily business is automated as it tracks sales and engage customers in every process. We're able to get updates through our phones on real time.
DL
Diana L
10/24/19
"Handy tool!"
What do you like best about Zoho CRM? The Zoho crm has flexible pricing plans so that one can use it as per their budget requirement. The sales process automation enables the company to automat daily activities, monitor sales and engage customers via different platforms. Moreover, the software also enables you to manage your customers and keep track of all the customer accounts. It integrates well with other applications such as Mailchimp, Google, Microsoft and many more.
MY
Mahmoud Y
10/23/19
"MY ZOHO REVIEW"
What do you like best about Zoho CRM? MY COMPANY HAVE A LARGE DATABASE IN ZOHO CRM FROM 2015 , ITS A GOOD SYSTEM AND VERY EASY TO USE
AU
Anonymous User
10/23/19
"Very productive and useful platform"
What do you like best about Zoho CRM? Reports, accounts and great features for employee crm. What do you dislike about Zoho CRM?
AN
Andres N
10/23/19
"Great Tool"
What do you like best about Zoho CRM? It keeps my team and I organized and we can get work done at a faster pace. What do you dislike about Zoho CRM?
AU
Anonymous User
10/23/19
"Zoho"
What do you like best about Zoho CRM? Zoho is really affordable, a lot of options are customizable What do you dislike about Zoho CRM?
EF
Eby F
10/23/19
"A good CRM which suites your Business needs."
What do you like best about Zoho CRM? It is a platform that helps us to keep track of each and every sales activity that happens inside your business. It has different modules aligned inside in it to push leads into the next stage according to the conversation that you have with your prospects.
AU
Anonymous User
10/23/19
"Project management made so easy"
What do you like best about Zoho CRM? The ease with which we can manage our tasks,plan our day, track the time sheet etc. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].