9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1061-1070 out of 2471
LO
Leslie O
10/26/19
"Great for adding and tracking leads"
What do you like best about Zoho CRM? The email integration ability of Zoho, in addition to managing events, is by far the best feature of this software. The reports that can be generated provided all the necessary information we needed for each project and is a great way to manage leads.
AU
Anonymous User
10/25/19
"It is a viable alternative to Salesforce with a support team who are easy to contact"
What do you like best about Zoho CRM? It is easy to implement and learn quickly and the support staff are helpful for simple tasks! What do you dislike about Zoho CRM?
FM
Fran M
10/25/19
"FACILIDAD CONTROL ABSOLUTO..!!!"
What do you like best about Zoho CRM? MEJOR CONTROL DE TODOS LOS PROCESOS QUE CONLLEVAN LA REALIZACION DE MECANISMOS PARA EDITAR CORREOS Y AGENDAS DE CONTACTOS.
AU
Anonymous User
10/25/19
"Awesome affordable CRM"
What do you like best about Zoho CRM? It’s very easy to customize fields and change the views to exactly what is needed. It has integrations into many other platforms for a seamless experience.
AU
Anonymous User
10/25/19
"Great CRM Software "
What do you like best about Zoho CRM? Great software. Easy to use. Very intuitive. Easy to schedule reminders, log calls, send emails and Track deals. What do you dislike about Zoho CRM?
TS
Thameur S
10/25/19
"Zoho CRM"
What do you like best about Zoho CRM? In customer relation zoho is the easiest way to share and manage interactions with Clients and customers What do you dislike about Zoho CRM?
AU
Anonymous User
10/25/19
"Good software for customer relations "
What do you like best about Zoho CRM? I have been using it to manage my customers and I could not be more satisfied. Software has the right specs and very nice performance. Best is that it is Web based so can be accessed from anywhere
FS
Fauzan S
10/24/19
"Creating funnel for Salesforce, easy to use, modern UI and UX"
What do you like best about Zoho CRM? Easy to use, best sync with google apps, detail oriented, make my team passionate to work on new crm and above all my boss get status on his finger tips
AU
Anonymous User
10/24/19
"Has the +'s and -'s"
What do you like best about Zoho CRM? more user friendly , i would like it to have somthing which they can relate to in the insurance field as of right now it isnt what it should be
AU
Anonymous User
10/24/19
"A solid offering"
What do you like best about Zoho CRM? Very robust reporting. Easy to understand navigation. What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].