spotsaas-logo
Get Listed

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

Add to compare

Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 991-1000 out of 2471

TP

Tanish P

11/15/19

4.5 out of 5

"So Far So Good- I Use Zoho To Convert Marketing Leads To Potentials"

What do you like best about Zoho CRM? I am in the sales development team in my organization. I take care of the inbound education leads. As soon as a lead gets pre-qualified, it comes to Zoho. We then create a potential so that the salesperson ahead and all the other teams could start working on the deal. We use Zoho finance and analytics as well. The interface is not the most intuitive, but overall the feature set is quite robust. It takes very little to achieve whatever you have in your ...

Read more

AU

Anonymous User

11/15/19

4.5 out of 5

"Best in class"

What do you like best about Zoho CRM? Zoho Motivator works alongside Zoho CRM and is aimed at helping users get the most out of their software. All basic CRM data such as potentials, leads, etc. are automatically synced from user's CRM accounts the moment that they sign up for Zoho Motivator. Based on this data, managers can establish contests and then display the results on large-screen TVs.

AU

Anonymous User

11/15/19

4 out of 5

"Zoho CRM: A great CRM"

What do you like best about Zoho CRM? Zoho CRM is not very expensive compared to other CRMs that have similar functionality. The pricing is flexible for different levels of businesses. It also integrates with Google, other Zoho software, and also has a relatively easy UI once you get used to it.

AU

Anonymous User

11/15/19

4 out of 5

"Great product for the cost"

What do you like best about Zoho CRM? The company I worked for that used zoho used the free, unpaid version of zoho which was great. It was easy to use, we even were able to implement it into a form on our website to collect contact information for people interested in learning more about our company.

KS

Kindy S

11/14/19

5 out of 5

"Best service for product and customer relationship management."

What do you like best about Zoho CRM? Zoho CRM is a time-saving tool for sales business management and it was very helpful customer relation management. I can easily organize product by the help of this tool and present easily in front of online market. It let me keep product and customer contact information on single platform and let us do what we want to do for automating our sales business.

GO

Giorgio O

11/14/19

4 out of 5

"Zoho allows me to manage my sales pipeline in a granular way "

What do you like best about Zoho CRM? Customisable views to manage all opportunities. for example managing a month at a time and also renewals. What do you dislike about Zoho CRM?

AU

Anonymous User

11/14/19

4 out of 5

"good effictive"

What do you like best about Zoho CRM? social media connection // tasks // contacts // deals What do you dislike about Zoho CRM?

AU

Anonymous User

11/14/19

4.5 out of 5

"Cloud based CRM best for the startup business"

What do you like best about Zoho CRM? I like the features of addons that is built in this CRM there are lots of add on that are capable of meeting the business requirement and make the portal which shows many good points and will be useful for client to getting the information from business

AU

Anonymous User

11/14/19

4.5 out of 5

"The best CRM tool for HR professionals "

What do you like best about Zoho CRM? The best thing is the ease of use and also how it integrates with various job portals. What do you dislike about Zoho CRM?

AU

Anonymous User

11/14/19

4 out of 5

"Zoho CRM - Good for Analytics"

What do you like best about Zoho CRM? The filter, we use them to be able to analyze our lead sources. In that way we know what events (webinars, tradeshows, digital ads) are working better.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed