9.3
SpotScore
Zoho Assist Reviews in September 2026: User Ratings, Pros & Cons
Secure remote access for efficient business management.
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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan
Zoho Assist Reviews & Ratings
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Spotsaas Editor’s POV
Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless integration across multiple platforms, and efficient scheduling capabilities. The platform’s monitoring and reporting features have proven valuable for enhancing engagement ...Read more
Zoho Assist pros and cons
Easy to use with no complicated operations, suitable for beginners.
Provides a platform for mail and project management.
Tools for social media monitoring and reporting support engagement improvement.
Dashboard gives a clear overview of social media activities.
Can be complex for newcomers due to the range of features without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 2051-2060 out of 2172
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Anonymous
05/29/19
Powerful and easy to customize
What do you like best? Zoho Assist gives us the flexibility to assist our customers with great customizable features. What do you dislike? For now, we haven't had the opportunity to find something that we dislike. But as always, the UX could improve. What problems are you solving with the product? What benefits have you realized? Mostly Customer Service IT support. It helps us to save a lot of time and money by letting our team assist our clients from our office, faster and more ...
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Anonymous
05/28/19
Great replacement for LogMeIn
What do you like best? Full feature support from within a browser, including chat and file access. What do you dislike? I would like the ability the make notes on for each computer in the accounts. Recommendations to others considering the product: Cost, ease of use, supported iOS and android clients. What problems are you solving with the product? What benefits have you realized? Gives our roving technicians instant access to their sites, the majority of services calls can be ...
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Anonymous
05/24/19
Zoho Assist, Easy and powerful
What do you like best? It is very easy to deploy the software and then access any computer in my organization. This saves quite a bit of time and we all know time is money..... What do you dislike? So far I have not found anything I dislike in particular. Recommendations to others considering the product: Give it a try. The web interface works well as does the iOS app. It has made my life much easier. What problems are you solving with the product? What benefits have you realized? ...
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Anonymous
05/22/19
excentiant
What do you like best? server hosting session instead my desktop. user can join remote session without my attention and work later. What do you dislike? price :- . actually everything is good............................................. Recommendations to others considering the product: server session , simple deployment, any device support What problems are you solving with the product? What benefits have you realized? helpdesk , many
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Anonymous
05/21/19
Great service and great price
What do you like best? The functionality, ease of use and the pricing What do you dislike? i do not have any dislikes or concerns with the product. What problems are you solving with the product? What benefits have you realized? Remote access support budget concerns
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Anonymous
05/21/19
Very well articulated and thoughtful tool
What do you like best? Design, articulation, ease of use. Really loved this tool. What do you dislike? Lack of clarity on directory setup. Kind of complicated to easily understand. Recommendations to others considering the product: Try it out What problems are you solving with the product? What benefits have you realized? We were working with RemotePC and that was not working on Thinclients. Zoho is. Made it easy to work.
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Anonymous
05/14/19
Great Product!
What do you like best? I like the fact that I can control multiple computers in multiple locations, all from my own computer What do you dislike? It can be a little challenging to interface with sometimes in my opinion. Recommendations to others considering the product: Good product fits all of my needs, I will be adding as the future progresses. What problems are you solving with the product? What benefits have you realized? I am doing remote control of a computer bank set up in ...
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Anonymous
05/14/19
Great Product with Room for Improvement
What do you like best? Zoho Assist has a lot to commend it, not least of which is its low price point. There is a generous free version available (for those still looking for refuge after LogMeIn abandoned its free product and the pricing on for those with greater needs beats out TeamViewer and LogMeIn. That said, those remote applications have a finesse that Zoho Assist is still working to accomplish. What do you dislike? - They recently changed the way they display the unattended ...
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Anonymous
05/14/19
Using for over 6 months now
What do you like best? ease of use, general ease of connecting with clients What do you dislike? you can only download 40 files at a time, easy enough to get around by zipping them up and then downloading the zipped file. Recommendations to others considering the product: very easy to use, very affordable What problems are you solving with the product? What benefits have you realized? Software support of my customers
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Anonymous
05/09/19
Great Product & Super Simple!
What do you like best? Found this software just off a google search - looking for something that was basically "dummy-proof" to remotely help clients sign up for accounts online. This one is beyond simple! I love it! What do you dislike? So far I don't have anything I dislike. The price is perfect and the set-up is easy. What problems are you solving with the product? What benefits have you realized? I am taking the guesswork out of a semi-complicated set-up process.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].