Zoho Assist Reviews in July 2025: User Ratings, Pros & Cons

Cloud-based remote support & remote access software by Zoho

What do you like best? The user interface is smooth and easy to use compared to other existing remote access and support tools. Besides, this app is also available for mobile devices, which helps access any desktop or device remotely, even using mobile data. What do you dislike? Though it is possible to transfer files and documents while using this tool, it can be sluggish with a poor internet connection and get unresponsive from time to time. What problems are you solving ...

Great price!

What do you like best? its included at no extra charge with Zoho One. It does everything you need for small business IT What do you dislike? Limited mass administration features- its usefulness is limited to remote access. What problems are you solving with the product? What benefits have you realized? SMB IT for a all-remote, distributed team

Zoho Assist is a great resource for connecting remotely in Covid-19 times

What do you like best? I really love the way Zoho Assist is designed. The platform platform is very simple and probably any user without technical knowledge can use it. I also like their mobile app, as the usability is really cool despite the program running at a small screen resolution. In addition, I really like the features it offers, including the option to share the screen. What do you dislike? I would like mobile apps to be unified, since they have an app to provide support ...

Zoho Assist is a simple and stable platform. I like it because it is compatible with mobile devices

What do you like best? Zoho Assist is a platform with a simple and intuitive interface. What I like most about this software is that it works really well in remote access with mobile devices. Also, it is not necessary to install any software to access from a computer, since the connection is made through the browser. Another feature I like is the simplicity to conduct a remote session, since it is only necessary to enter a code that is automatically renewed for each remote session. ...

Quick connected remote support software

What do you like best? Email invite, works inside and outside LAN, file transfers along with video chat, customer widgets and MAC support, affordable What do you dislike? Large organization or enterprise support is difficult. Phone customer support is more difficult. Online is mainly the to go option. If you want unlimited unattended access you have to play. Recommendations to others considering the product: Its cheaper. It doesn't need complex ...

Getting help with Zoho Assist

What do you like best? Zoho is easy to use, easy to open, and worked without interruption. I was able to take back control at any time when my IT support was using it-for example, when I needed to enter a password. What do you dislike? I had no negative interaction with Zoho. Out of the platforms we have used, I think this is the easiest to use. Recommendations to others considering the product: This was easy to use and my IT support was on my laptop within seconds of me ...

Zoho Assist is an excellent alternative for remote support to all your customers.

What do you like best? I love this program since it's anything but difficult to download and utilize. Zoho Assist has an extremely simple arrangement process and had gadgets prepared to sign in minutes. They additionally have a visit highlight that enables you to converse with specialized help in minutes and I truly love this since it causes me stay in contact with my specialized group. It's incredible that you compose various PCs by office with custom names so you know which PC you're ...

A Great Alternative

What do you like best? Zoho Assist is a great alternative to our main remote software. When that one doesn't work we use Assist. It also works well with Zoho Desk. What do you dislike? There is honestly nothing I don't dislike about Assist. Recommendations to others considering the product: If you're looking for an easy to use remote support software then, Zoho Assist is the way to go. What problems are you solving with the product? What benefits have you realized? ...

Zoho Assist: Better than Teamviewer?

What do you like best? Just like most remote support applications, Zoho Assist connects your support consultant's computer to your client's computer through a screen-sharing tool. The support computer can see the remote client’s screen and control their mouse and keyboard, allowing them to effectively assist your client remotely through show-and-tell. Not only does Zoho Assist come with a very affordable price tag ( even Free ), Zoho Assist provides a toolset comparable to the ...

Help in seconds

What do you like best? I can reach out to my IT support from anywhere and get true professional help. What do you dislike? There is nothing to dislike, it is a well thought out software Recommendations to others considering the product: What are you waiting for. What problems are you solving with the product? What benefits have you realized? I can't afford to have my computer down, I have a team counting on me. When my computer goes down, I simply contact my IT support ...