Zoho Assist Reviews in September 2026: User Ratings, Pros & Cons

My Favorite CRM!

I love the workflow, UI, and the ease of use and not overpaying compared to other CRM's. Also, I think this is the perfect product for small businesses as well as real estate which is the industry I'm in.

I like this product

I like this product. It helps to save time by sending posts to multiple social media channels

Zoho Social is the Bomb!

Zoho Social is the Bomb! Easy to set up and the mobile app is great

Awesome!!!

Awesome!!! I have tried and tested so many Social Media Management Tools. Most of them lacked in this or that functionality. But, trust me, Zoho Social is the best of all of them. It is really awesome tool for managing all of your social accounts from a single place. You can keep track of your schedules, calendars, posts, reports, comments, and so many other features. The pricing is affordable, although you can use their free-forever plan with some limitations. If you really want to grow ...

Our agency has been using Zoho Social…

Our agency has been using Zoho Social for a few months now and it's way better than the previous software which still had many components that were disconnected and had to be handled manually. We work very hard and so automation and removing the parts that could be less handson was a big determining factor. Also Zoho intergrates so well into their other software making upsells and tracking customer acquisition and needs leads super fluid.

This is richly featured package which…

This is richly featured package which is easy to use given there are many training videos that pop up when you are attempting a given action or reading a given feature. They are exact and to the point. No more hours spent doing background research. It is aimed at the small to medium business user enabling progression to the fully fledged Zoho C.R.M. as the business grows and needs more automations or employee control. The effortless integration with the accounting package, Google, ...

Zoho CRM is the best ever CRM for SMBs/…

Zoho CRM is the best ever CRM for SMBs/ startups

The best social media automation tool

Zoho social has really helped my clients organize and manage both content and conversation, all in one place. the interface is really superb for newbies as well.

I used to use Salesforce and SugarCRM…

I used to use Salesforce and SugarCRM but found them to be too expensive and too complex for my needs. I decided to give Bigin a try and found it to be everything I need to keep track of my clients and prospects. I especially love the email templates and the social media integration. Bigin CRM by Zoho is the perfect solution for small businesses on a budget.

The best social media automation tool

Zoho social has really helped my clients organize and manage both content and conversation, all in one place. the interface is really superb for newbies as well.